Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant
The Rose Garden Of Orlando
Orlando, United States
10.2018 - Current
Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Improved timely payment of bills by developing flexible payment plans for patients.
Developed and managed accurate and confidential patient records.
Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
Located, checked in and pulled medical records for patient appointments and incomplete charts.
Converted paper charts into digital files and uploaded to EMR system.
Kept organized documentation of prescription refill information for office physicians.
Program Coordinator
Boys And Girls Club Of Central Florida
Orlando, FL
03.2011 - Current
Organized and managed program development from conception through successful execution.
Gathered and organized printed materials required for program participation.
Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings.
Entered data into the Trax system and handled database maintenance.
Incorporated understanding of multiple learning modalities and leveraged assessments to develop personalized enrichment curricula.
Organized special events and activities to boost youth engagement and improve lives of at-risk children.