Summary
Overview
Work History
Education
Skills
Timeline
Generic

Precious Ball

Athens,GA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Sales Associate

Bealls
01.2023 - 03.2024
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Wrapped, boxed and weighed bakery department products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Packer

Chicos
06.2022 - 12.2022
  • Sorted and stacked finished items.
  • Inspected items for defects and damage.
  • Completed daily orders with expert picking and packing of shipments.
  • Fastened and labeled containers on pallets, added stretch and shrink wrap and signed pick tickets to protect items and confirm accuracy of orders.
  • Adjusted machine settings to accommodate different items and packaging materials.
  • Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
  • Operated shrink wrap, banding and other wrapping machines.
  • Packaged fragile items with cushioning material.
  • Loaded items onto conveyor belts and pallets.
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Labeled containers, container tags or products.
  • Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
  • Placed items into bags, boxes or other containers.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.

Lead Machine Operator

Pilgrim
02.2020 - 05.2022
  • Trained new employees on proper multi-machine operation.
  • Conducted root cause analyses on recurring issues, implementing corrective actions that resulted in long-term solutions.
  • Streamlined work order processing by developing an easy-to-use tracking system that expedited job completion times.
  • Reduced machine downtime by promptly troubleshooting and resolving operational issues.
  • Reviewed work instructions and schedules to coordinate machine operation and production schedules.
  • Manipulated controls to feed, admit, apply and transfer materials and adhesives, adjusting temperature, pressure, and time settings.
  • Trained new machine operators, ensuring adherence to safety protocols and efficient operation procedures.
  • Demonstrated leadership skills as Lead Machine Operator, motivating team members to achieve peak performance levels consistently.
  • Played a key role in meeting daily production targets consistently by efficiently managing machine operations.
  • Removed jammed materials from machines and readjusted components as necessary to resume operations.
  • Ensured consistent product quality by calibrating machines according to specifications and guidelines.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Ensured smooth shift transitions through thorough communication with incoming Lead Operators regarding current status updates.
  • Performed test production runs to identify and execute needed adjustments.
  • Monitored machine operations to detect malfunctions and report or resolve problems.
  • Set machine stops and guides to proper alignment and adjusted when needed to maintain consistent production time and quality.
  • Maintained accurate records of machine performance and production data for analysis and reporting purposes.
  • Streamlined workflow processes through effective communication with supervisors, engineers, and other team members.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.

Lead Server

Barberitos
06.2018 - 10.2019
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Answered customers' questions, recommended items, and recorded order information.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Assisted in the hiring and onboarding process for new servers, sharing valuable insights to help build a strong team.
  • Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
  • Addressed and resolved customer complaints and issues to increase satisfaction and establish trust.
  • Provided valuable feedback on potential improvements to restaurant operations based on firsthand experience as a lead server.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Developed and maintained effective relationships with key stakeholders to better understand their needs and expectations.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

Education

GED -

Athens Technical College
Athens, GA
05.2020

Skills

  • Upselling

  • Merchandise Rentals

  • Team Supervision

  • Strategic Planning

  • Client Account Management

  • Cash Handling

  • Register Opening and Closing

  • Honest and Dependable

  • Customer Service

  • Friendly and Helpful

  • Business Development

  • Product Sales

  • Relationship Building

  • Verbal/written communication

  • Client Service

  • Outgoing Personality

  • Positive Customer Engagement

  • Time Management

  • Store Opening and Closing

  • Store Organization

  • Meeting Sales Goals

  • Sales Training

  • Problem-Solving

  • Teamwork and Collaboration

  • Inventory and Stocking

  • Multi-tasking strength

  • Fitting room maintenance

  • Purchase Packaging

  • Order Processing

  • Special Order Coordination

  • Building Customer Loyalty

  • Problem-solving skills

  • Meeting deadlines

  • Relationship selling

Timeline

Sales Associate

Bealls
01.2023 - 03.2024

Packer

Chicos
06.2022 - 12.2022

Lead Machine Operator

Pilgrim
02.2020 - 05.2022

Lead Server

Barberitos
06.2018 - 10.2019

GED -

Athens Technical College

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Precious Ball