Precious Banda-Saucillo
Oklahoma City,OK
Summary
Observant as well as compassionate leader with strong foundation in infection control protocols and specimen handling, paired with newly acquired CPT certificate from NHCO. Along with skills of venipuncture and site selection gained at Phlebotomy Training Specialist. Looking to transition into a new field utilizing attention to detail and strong customers service abilities ensuring a seamless transition into a clinical setting. Leveraging Spanish language skills to enhance patient comfort and care as well as communication. Using my experience in team leadership, operational management, problem solving skills and combining my knowledge of laboratory protocols and safety standards, to contribute to an efficient and reliable clinical operation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Patrica's
Oklahoma City, OK
12.2025 - 04.2026
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Assistant Manager, Customer Service (Seasonal)
Spirit Halloween
Arlington, Tx
09.2023 - 11.2025
- Upsold additional products to increase revenue.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Top upseller in donations within our team in the 2023 and 2024 Season
- Worked flexible schedule and extra shifts to meet business needs.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Managed to build and tear down the store when the season came and went.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Server
IHOP
Fort Worth, TX
01.2025 - 08.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Scooper
Melts Ice Cream
Fort Worth, TX
05.2024 - 02.2025
- Promoted a positive atmosphere by engaging with customers.
- Handled high-pressure situations during peak hours by remaining calm and collected.
- Ensured optimal product quality by consistently checking inventory.
- Increased sales through upselling additional toppings and additional menu items to customers.
- Kept tidy and organized area to comply with cleanliness standards.
Team Member
Great American Cookies
Hurst, TX
06.2023 - 10.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
Education
High School Diploma - Phlebotomy
Phlebotomy Training Specialist
Fort Worth, TX06-2025
Associate of Science - Surgical Tech
Oklahoma City Community College
Oklahoma City, OK05-2028
Skills
- Bilingual (English & Spanish)
- Venipuncture
- Order of draw
- Sample and specimen collection
- Team Leadership
- Adaptability
- Patience and empathy
- Work area cleanliness
- Customer service
- Detail Oriented
- Decision-making
- Staff training and development
- Policy enforcement
Certification
- Valid Class C Drivers License, Issued July, 2024
- Basic Life Support (BLS) - National Healthcare Certification Organization (NHCO), July, 2025
- Certified Phlebotomy Technician (CPT) - National Healthcare Certification Organization (NHCO), August, 2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Patrica's
12.2025 - 04.2026
Server
IHOP
01.2025 - 08.2025
Scooper
Melts Ice Cream
05.2024 - 02.2025
Assistant Manager, Customer Service (Seasonal)
Spirit Halloween
09.2023 - 11.2025
Team Member
Great American Cookies
06.2023 - 10.2023
High School Diploma - Phlebotomy
Phlebotomy Training Specialist
Associate of Science - Surgical Tech
Oklahoma City Community College