Precious Banda-Saucillo
Fort Worth,TX
Summary
Proven track record of enhancing customer satisfaction and increasing sales, notably at Melts Ice Cream. Skilled and trained in food safety and exceptional at fostering teamwork. Able to perfectly demonstrate patience and excellent communication, ensuring high-quality service. Known for dependability, effectively managing high-pressure situations and driving revenue growth through strategic upselling. As well as able to communicate with both English and Spanish speakers as a way to increase sales with both customers bases.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Scooper
Melts Ice Cream
05.2024 - Current
- Promoted a positive atmosphere by engaging with customers.
- Handled high-pressure situations during peak hours by remaining calm and collected.
- Ensured optimal product quality by consistently checking inventory.
- Increased sales through upselling additional toppings and additional menu items to customers.
- Managed cash register duties, accurately handling transactions while maintaining a balanced till at the end of each shift.
- Kept tidy and organized area to comply with cleanliness standards.
Cashier/ Customer Service
Spirt Halloween
09.2023 - Current
- Upsold additional products to increase revenue.
- Managed to build and tear down the store when the season came and went.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked flexible schedule and extra shifts to meet business needs.
Team Member
Great American Cookies
06.2022 - 10.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Team Member
Alley Cats Entertainment
03.2022 - 06.2022
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Premier High School
Fort Worth, TXSkills
- Patience towards others who may need it
- Motivation and Initiative
- Food safety knowledge
- Time management expertise
- Teamwork
- Dependable and Responsible
- Excellent Communication
- Great with being able to communicate properly with customers
- Reliable when people ask for me to cover their shifts
Certification
- Food Handlers License
- Drivers license
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Scooper
Melts Ice Cream
05.2024 - Current
Cashier/ Customer Service
Spirt Halloween
09.2023 - Current
Team Member
Great American Cookies
06.2022 - 10.2022
Team Member
Alley Cats Entertainment
03.2022 - 06.2022
Premier High School
- Food Handlers License
- Drivers license
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