Precious Banda-Saucillo
Summary
Observant as well as compassionate, with solid understanding of infection control protocols and specimen handling skills. Experienced with phlebotomy procedures, including venipuncture and capillary puncture. Utilizes attention to detail and patient care skills to ensure accurate sample collection. Leveraging Spanish language skills to enhance patient comfort and communication. Knowledge of laboratory protocols and safety standards, contributing to efficient and reliable clinical operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
IHOP
02.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Cashier/ Customer Service
Spirit Halloween
09.2023 - Current
- Upsold additional products to increase revenue.
- Top upseller in donations within our team in the 2023 Season
- Managed to build and tear down the store when the season came and went.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked flexible schedule and extra shifts to meet business needs.
Scooper
Melts Ice Cream
05.2024 - 02.2025
- Promoted a positive atmosphere by engaging with customers.
- Handled high-pressure situations during peak hours by remaining calm and collected.
- Ensured optimal product quality by consistently checking inventory.
- Increased sales through upselling additional toppings and additional menu items to customers.
- Kept tidy and organized area to comply with cleanliness standards.
Team Member
Great American Cookies
06.2022 - 10.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
Team Member
Alley Cats Entertainment
02.2022 - 06.2022
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
- Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
Education
Phlebotomy
Phlebotomy Training Specialist
Fort Worth, TX06-2025
Skills
- Bilingual (English & Spanish)
- Venipuncture
- Order of draw
- Sample and specimen collection
- Patience and empathy
- Work area cleanliness
- Customer service
- Relationship building
- Food sales and promotion
Certification
- Food Handlers License
- Drivers license
- BLS
- NHCO (July 2025)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
IHOP
02.2025 - Current
Scooper
Melts Ice Cream
05.2024 - 02.2025
Cashier/ Customer Service
Spirit Halloween
09.2023 - Current
Team Member
Great American Cookies
06.2022 - 10.2022
Team Member
Alley Cats Entertainment
02.2022 - 06.2022
Phlebotomy
Phlebotomy Training Specialist
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