Precious Boone
Milwaukee,WI
Summary
Dynamic and safety-focused professional with a clean driving record and proven problem-solving skills. At Safeway Transportation, I ensured passenger safety and satisfaction while adapting to changing conditions. Recognized for maintaining high standards of service and fostering teamwork, I excel in fast-paced environments and prioritize effective communication.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bus Driver
Safeway Transportation
09.2024 - Current
- Adhered to safety protocols and traffic laws during daily bus operations.
- Assisted passengers with boarding, disembarking, and securing personal belongings.
- Maintained cleanliness and functionality of the bus interior and exterior.
- Communicated effectively with passengers regarding routes and schedules.
- Demonstrated adaptability in navigating changing road conditions or detours.
- Completed pre-trip inspections to ensure operational readiness of the vehicle.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
Lead
Walgreens
03.2023 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Lead Environmental Services Housekeeper
Children's Hospital of Wisconsin
01.2019 - 09.2022
- Supervised daily cleaning operations ensuring compliance with health and safety regulations.
- Trained and mentored staff on best practices for infection control and sanitation procedures.
- Implemented effective cleaning schedules optimizing workflow and resource allocation.
- Conducted quality inspections to maintain high standards of cleanliness throughout the facility.
- Collaborated with healthcare teams to address specific environmental needs of patient care areas.
- Fostered a positive work environment through open communication channels, promoting teamwork and camaraderie throughout the department.
- Completed schedules, shift reports, and other business documentation.
Customer Service Representative
Pick N Save
08.2010 - 01.2019
- Resolved customer inquiries via phone and email, ensuring satisfaction and timely responses.
- Provided product knowledge support to customers, enhancing their purchasing decisions.
- Managed order processing and tracking, maintaining accuracy throughout fulfillment cycle.
- Trained new team members on customer service protocols and systems for improved performance.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Crew Member
Potawatomi Hotel & Casino
11.2015 - 04.2017
- Delivered exceptional customer service in fast-paced environment.
- Operated point-of-sale systems accurately and efficiently.
- Assisted in training new crew members on operational procedures.
- Maintained cleanliness and organization of workspaces to enhance efficiency.
- Implemented process improvements that enhanced workflow efficiency within the team.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
High School Diploma -
Lynde And Harry Bradley Technology And Trade School
Milwaukee, WI06-2005
Skills
- Clean driving record
- Safety-focused
- Problem-solving
- Passenger safety
- Passenger assistance
- Adaptable to change
Certification
- Certified Dental Assistant, Everest College - 2010/2011
Timeline
Bus Driver
Safeway Transportation
09.2024 - Current
Lead
Walgreens
03.2023 - 09.2024
Lead Environmental Services Housekeeper
Children's Hospital of Wisconsin
01.2019 - 09.2022
Crew Member
Potawatomi Hotel & Casino
11.2015 - 04.2017
Customer Service Representative
Pick N Save
08.2010 - 01.2019
High School Diploma -
Lynde And Harry Bradley Technology And Trade School