Precious Boyd
Buffalo,NY
Summary
Dedicated Direct Support Professional with Living Opportunity of DePaul, skilled in compassionate caregiving and crisis management. Enhanced client independence through tailored care plans and effective communication, fostering positive relationships. Proven ability to document client progress and ensure safety through meticulous medication administration and behavioral management. Committed to improving quality of life for individuals with disabilities.
Overview
2026
2026
years of professional experience
Work History
Direct Support Professional
Living Opportunity of DePaul
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
Call Service Representative
Capital Management Group Of The Carolinas
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
- Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.
- Contributed to the development of effective emergency evacuation procedures, prioritizing student safety in crisis situations.
- Increased accessibility for wheelchair users by operating specialized equipment when needed, facilitating smooth boarding processes for all passengers.
- Responded to medical crises and behavioral problems to maintain safe travel.
- Secured special seats and restraint devices used by students.
- Managed emergency bus evacuations with appropriate use of emergency door.
- Kept student personal and medical information in strictest confidence.
- Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
Bus Monitor
Student Transportation of America, STA
09.2023 - Current
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
- Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.
- Contributed to the development of effective emergency evacuation procedures, prioritizing student safety in crisis situations.
- Increased accessibility for wheelchair users by operating specialized equipment when needed, facilitating smooth boarding processes for all passengers.
- Responded to medical crises and behavioral problems to maintain safe travel.
- Secured special seats and restraint devices used by students.
- Managed emergency bus evacuations with appropriate use of emergency door.
- Kept student personal and medical information in strictest confidence.
- Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
Education
Liberal Arts And Social Science
Erie Community College
Buffalo, NYHigh School Diploma
Bennett Vocational High School
Buffalo, NY05.2006
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Medication administration
- Behavioral management
- Client documentation
- Housekeeping tasks
- Health and safety requirements
- Relationship building
- Direct patient care
- Transportation
- Appointment scheduling
- Disability awareness
- Client transportation
- ADL support
- Goal setting
- Team collaboration
- Crisis management
- Safety monitoring
- Medical records management
- Care plan assessment
- Nutrition
Timeline
Bus Monitor
Student Transportation of America, STA
09.2023 - Current
Direct Support Professional
Living Opportunity of DePaul
Call Service Representative
Capital Management Group Of The Carolinas
Liberal Arts And Social Science
Erie Community College
High School Diploma
Bennett Vocational High School
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