Dynamic professional with a strong work ethic and critical thinking skills, experienced as a Daytime Scheduler Coordinator at Lou's Quality Home Health Care Services. Proven ability to enhance customer satisfaction through effective multitasking and attention to detail, successfully reducing scheduling conflicts and ensuring timely service delivery.
Work History
Daytime Scheduler Coordinator
Lou's Quality Home Health Care Services
01.2020 - 09.2025
Assisted in scheduling appointments and coordinating daily activities for our patients.
Supported team members by managing calendars and prioritizing tasks effectively.
Learned to utilize scheduling software to streamline appointment management processes.
Adapted quickly to changes in schedules, demonstrating flexibility in a fast-paced environment.
Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Cashier
Nanding's Bakery
05.2019 - 12.2019
Welcomed customers and helped determine their needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Leilehua High School
1515 California Ave. Wahiawa HI 96786
05-2015
Skills
Computer skills
Attention to detail
Strong work ethic
Critical thinking
Customer service
Effective multitasking
Certification
First Aid/CPR/AED Certificate, American Red Cross
Advance Care Training, June 2025
Nurse Aid Training
Advance Care Training, February 2020
References
JeffreyHorstman : Assistant Principal, Mililani Middle School