Summary
Overview
Work History
Education
Skills
Certification
Professional Overview
Timeline
Generic

Shaniah Jones

Webster,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Houston Food Bank

Volunteer
11.2022

Windsor Quail Valley Post-Acute Healthcare

Intern
03.2024 - Current

Amazon Associate

Amazon Return Center
08.2022 - 11.2023
  • Receive and put away inventory
  • Get customer orders ready and pack them up
  • Load boxes into trucks for shipment
  • Use scanners to read bar codes on products
  • View prompts on screens and follow the directions for some tasks
  • Troubleshoot problems.

Endless Opportunities

Volunteer
08.2016 - 08.2022

Endless Opportunities

Volunteer
08.2016 - 08.2022

Cvs Minute Clinic Patient Support

TTEC
01.2022 - 05.2022
  • Greets patients in a friendly and attentive manner
  • Registers patients within epic emr ensuring all demographic, insurance, and billing information are correct; crucial data fields
  • Assures the highest quality standards for all written and verbal communications with coworkers and managers
  • Verifies department's two patient identifiers to satisfy hipaa compliance
  • Sustains knowledge of insurance plans and requirements to guarantee all the frontline information is provided for the visit claim to become approved.

Nutrition Food Service

Mercy Health
12.2020 - 11.2021
  • Ensures personal/professional conduct reinforces company's values and promotes code of conduct
  • Demonstrates personal responsibility for professional development
  • Maintains a high degree of initiative to prevent waste and makes effective use of leftovers
  • Experience with healthcare cooking.

Dietary Aide

SKLD Nursing Home
09.2020 - 12.2020
  • Preparing meals, snacks and beverages following specific procedures
  • Serving meals, ensuring food safety and hygiene procedures are followed at all times
  • Taking inventory of kitchen supplies and food items
  • Staying current on the individual procedures and protocols for their facilities, including state-specified rules and regulations.

Education

College of Pharmacy & Health Sciences

Texas Southern University
Houston, TX

Grand Rapids Community College
Grand Rapids, MI
04.2022

Skills

  • Problem Anticipation and Resolution
  • Complex Problem-Solving
  • Cleaning and Organizing
  • Calm and Professional Under Pressure
  • Program Management
  • Critical Thinking
  • Workflow Optimization
  • Patient and Empathetic
  • Time Management
  • Patients
  • Customer Services
  • Excel
  • Adobe
  • Words
  • Microsoft
  • Chrome
  • Computer Tech
  • Typing

Certification

  • Tips of Working Remote - Linkedin
  • Team Collaboration in Google Workspace - Linkedin
  • Microsoft Cloud Fundamentals: SharePoint Online, OneDrive, and Teams - Linkedin
  • Word Essential Training (Microsoft 365) - Linkedin
  • PowerPoint Essential Training (Microsoft 365) - Linkedin
  • Learning Excel Desktop (Microsoft 365) - Linkedin
  • Google Sites Essential Training - Linkedin
  • Microsoft 365: Health and Security - Linkedin
  • Team Management: Working from Home - Linkedin
  • Microsoft Teams Essential Training - Linkedin
  • Managing Projects with Microsoft Teams - Linkedin
  • CompTIA A+ (220-1002) Cert Prep 2: Implementation Considerations - Linkedin
  • WordPress.com Essential Training - Linkedin
  • Building a Small Business Website with Open Source WordPress - Linkedin
  • 10 Ways to Stay Motivated While Job Hunting - Linkedin
  • Become a Successful Job Hunter - Linkedin

Professional Overview

Solid team player with an upbeat, positive attitude. Passionate about building customer relationships and defusing customer situations. Seeking to obtain a challenging position that will utilize my knowledge, talents, and skills, and provide opportunities for growth and advancement.

Timeline

Windsor Quail Valley Post-Acute Healthcare

Intern
03.2024 - Current

Houston Food Bank

Volunteer
11.2022

Amazon Associate

Amazon Return Center
08.2022 - 11.2023

Cvs Minute Clinic Patient Support

TTEC
01.2022 - 05.2022

Nutrition Food Service

Mercy Health
12.2020 - 11.2021

Dietary Aide

SKLD Nursing Home
09.2020 - 12.2020

Endless Opportunities

Volunteer
08.2016 - 08.2022

Endless Opportunities

Volunteer
08.2016 - 08.2022

College of Pharmacy & Health Sciences

Texas Southern University

Grand Rapids Community College

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Shaniah Jones