Summary
Overview
Work History
Education
Skills
Timeline
Generic

Precious Dillon

Staten Island

Summary

Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Resident Assistant

American Campus Communities
07.2023 - Current
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Assisted residents in preparing for activity and social programs.
  • Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
  • Maintained clean, safe, and well-organized patient environment.
  • Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
  • Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
  • Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
  • Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
  • Monitored building access during evening hours to provide a secure living environment while fostering strong relationships with residents.
  • Increased participation in residence hall activities by creating engaging promotional materials and advertising campaigns.
  • Established and enforced residence hall policies and quiet hours to establish safe and respectful living environment.
  • Supported students experiencing mental health challenges by actively listening, offering resources, and connecting them with appropriate support services.

Crew Leader

Sonic
08.2022 - 01.2023
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Followed food safety and sanitation guidelines at all times.
  • Assisted customers with menu items and accurate order fulfillment.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Developed strong communication skills while interacting with diverse clientele daily.
  • Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
  • Followed company policies and procedures regarding cash handling.
  • Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.

Cashier

Shop Rite Food Market
04.2021 - 07.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card and check transactions to complete customer purchases.

Crew Worker

Edible Arrangements
01.2021 - 03.2021
  • Handled multiple responsibilities simultaneously, maintaining focus on the overall project goals and objectives.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Participated in training sessions to continuously improve skills, contributing to a more knowledgeable workforce.
  • Kept customers and crew areas organized.
  • Calculated totals, processed payments and issued receipts.
  • Cooked, prepared and bagged food for customers.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Stocked shelves to organize aisles in assigned department.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Education

No Degree - Business Administration And Management

College of Staten Island of The City University of New York
Staten Island, NY
05.2026

Skills

  • Time Management
  • Team Player
  • Supportive
  • Activity Planning
  • Student leadership
  • Documentation And Reporting
  • Resident support
  • Student Engagement
  • Effective Planning
  • Public Speaking
  • Mental health awareness
  • Role Modeling
  • Health and safety compliance
  • Policy Reinforcement
  • Administrative Support
  • Professional speaking
  • Self-confident
  • Diversity and Inclusion
  • Incident Reporting
  • Issue Resolution
  • Crisis Management
  • Staff Training
  • Communication Clarity
  • Microsoft Office
  • Group Activities
  • Team Supervision
  • Care Plan Management

Timeline

Resident Assistant

American Campus Communities
07.2023 - Current

Crew Leader

Sonic
08.2022 - 01.2023

Cashier

Shop Rite Food Market
04.2021 - 07.2022

Crew Worker

Edible Arrangements
01.2021 - 03.2021

No Degree - Business Administration And Management

College of Staten Island of The City University of New York

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Precious Dillon