Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
PRECIOUS DURANT

PRECIOUS DURANT

Queens,NY

Summary

Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families.

Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.

Detail-oriented team player with strong organizational skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Ability to handle multiple projects simultaneously with a high degree of accuracy.

Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Case Manager

Common Point Queens
Queens, NY
01.2023 - Current
  • Recording clients’ progress including charting referrals, home visits and other notable interactions
  • Advocating for needed services and entitlements,obtaining additional resources,intervening in crises and providing personal support
  • Critical thinking and problem solving to determine the best care plan for each client after assessing clients, analyzing notes from health care and social workers
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Researched best practices and developed strategies to improve program outcomes.

Clerical Assistant and Care provider

The Children’s Center, Gotham Companies
New York, NY
02.2019 - 03.2020
  • Laid off due to global pandemic)
  • Maintained detailed reports of physical and behavioral observations of clients involved with the Administration for Children's Services
  • Provided clerical support (data entry, filing, document management)
  • Assisted with basic needs including personal hygiene; offered counsel and support; conducted tours of the facility for children and families to gain familiarity
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Program Coordinator, Youth Advocate, Respite Care

Jewish Child Care Association, JCCA
Brooklyn, NY
04.2013 - 08.2019
  • Provided case management for 25-35 individuals ranging from infants to adults
  • Designed, and orchestrated presentations and facilitated groups of 15+ people in topics such as job readiness, self-esteem, anger management, parenting skills, personal health, hygiene and exercise
  • Collaborated with management and departments to develop and implement innovative strategies to increase client participation
  • Assisted clients with job applications, service opportunities, court hearings and obtaining services
  • Pioneered team outings and service and volunteer opportunities such as back-to-school events and food distribution
  • Reached out to communities and businesses to contribute materials and funds to support the programs
  • Maintained databases and filing systems, accurate documentation
  • Provided respite care for clients’ families; accompanied clients to appointments and recreational activities
  • Organized and managed program development from conception through successful execution.

Education

Bachelor of Science - Psychology

College of Staten Island
Staten Island, NY
09.2021 - Current

Skills

  • Microsoft Office (Word, Excel, Powerpoint);
  • Google Suite, Adobe Premiere, Canva
  • Leadership
  • Public Speaking
  • Group facilitation
  • Data management
  • Problem-Solving Skills
  • Able to multitask and can work well under pressure
  • Progress Evaluation
  • Eligibility Assessments
  • Case Planning
  • Resource Identification

Additional Information

  • Jeff Bezos Award for most Innovative.Mandated Reporter Certificate Families together in NYS & Youth Power-Youth peer advocate credential. Miracle worker Award Outstanding Professional Award “Helping children & Teens cope after trauma. Certificate Vibrant Emotional health-Getting youth unstuck using motivational interviewing Certificate.Vibrant Emotional Health-Trauma informed case management. Vibrant Emotional Health-Advanced and applied skills in motivational interviewing. Acknowledgements Robert Maslow, Excellence in Practice Award. Department of Mental Health and Mental Hygiene Certificate of University of Youth Power.

Timeline

Case Manager

Common Point Queens
01.2023 - Current

Bachelor of Science - Psychology

College of Staten Island
09.2021 - Current

Clerical Assistant and Care provider

The Children’s Center, Gotham Companies
02.2019 - 03.2020

Program Coordinator, Youth Advocate, Respite Care

Jewish Child Care Association, JCCA
04.2013 - 08.2019

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