Precious Ellis
Katy,TX
Summary
Dedicated caregiver with a proven track record of enhancing patient quality of life at Lily's Home Health. Leveraged strong ethics and compassionate care to build trust and foster relationships. Excelled in multitasking and organization, significantly improving patient comfort and safety. Skilled in direct patient care and effective communication, consistently achieving positive outcomes.
Reliable and compassionate, always dedicated to providing high-quality care and support. Possesses foundational knowledge in patient care and safety, coupled with basic skills in daily living assistance and communication. Committed to making positive impact on clients' well-being and quality of life.
Thrives in supportive and compassionate settings, looking to transition into new field. Developed strong communication and empathy skills, along with ability to manage daily care routines effectively. Aims to bring these transferrable skills to new role, contributing to positive and caring environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Caregiver
Lily's Home Health
01.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Cashier Team Lead
Shell Gas Station
01.2021 - 03.2021
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Store Team Member
Michaels Arts and Crafts
11.2018 - 01.2019
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
Volunteer
ASL
08.2016 - 06.2018
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Education
High School Diploma -
Morton Ranch
Katy, TX06-2018
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Daily living assistance
- Multitasking and organization
- Dependable and responsible
- Strong ethics
- Flexible schedule
- Relationship building
- Dementia care
- First aid and safety
- Verbal and written communication skills
- Alzheimer's care
- Direct patient care
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Phlebotomy Technician Certification – National Healthcareer Association.
Timeline
Caregiver
Lily's Home Health
01.2024 - Current
Cashier Team Lead
Shell Gas Station
01.2021 - 03.2021
Store Team Member
Michaels Arts and Crafts
11.2018 - 01.2019
Volunteer
ASL
08.2016 - 06.2018
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Phlebotomy Technician Certification – National Healthcareer Association.
High School Diploma -
Morton Ranch
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