PRECIOUS FLOYD
Brooklyn,N.Y
Summary
To be responsible for supervision and guidance of all support staff, ensuring that proper coverage is maintained and that the appropriate training is provided. I would also like to obtain a challenging and enriching management position within an agency or corporation in which my verbal, organizational, and interpersonal skills can be utilized for both professional and personal growth.
Overview
15
15
years of professional experience
Work History
Residence Manager
Community Mainstreaming Associates
Westbury, New York
01.2025 - Current
- Provided assistance to residents regarding questions or concerns about their living arrangements.
- Supervised full-time, part-time, and per diem staff members who were responsible for providing assistance to the individuals and duties.
- Maintained communication with residents regarding any changes or updates within the home.
- Ensured all staff members adhere to company policies and procedures.
- Organized events for residents, and conducted community inclusions.
- Scheduled meetings with residents and staff to communicate any changes in the agency or residence.
- Schedule doctor appointments for the residents in the home.
- Responsible for financial budgeting for the individuals and the residents.
- Conduct fire drills monthly to ensure the safety of the residents.
Assistant Resident Manager
New York Foundling
Brooklyn, United States
10.2021 - Current
- Trained and coached staff to consistently meet residents' needs with caring, knowledgeable and safe support.
- Responded promptly to emergencies involving staff or residents and coordinated appropriate responses.
- Kept building up-to-date with current fire and health code standards.
- Monitored employees' compliance with individuals' support plans and medical protocols.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Milieu Supervisor
JEWISH BOARD
08.2016 - 01.2019
- Directly supervise and provide supervision for all Milieu Workers
- Ensure appropriate coverage for all shifts
- Working closely with the clinical supervisor, ensure that Milieu staff implement clinical recommendations into the day-to-day residents' care
- Oversee routines of daily life (meals, bedtime, wake-up, laundry, etc.)
- Coordinate Milieu Staff and
- Maintenance/Kitchen staff to ensure that these practices are smoothly integrated into the residential environment
- May have supervision of the Recreation Supervisor, and integrate the recreational program with individual treatment goals for each resident
- Ensure that planned recreational activities are appropriately scheduled
- S/he may establish policies for group living, as necessary
- Attend Administrative Meetings and Program Improvement Council Meetings
- May be regularly scheduled for weekend Administrative Responsibility
- Other duties as assigned
Resident Manager
UNITED CEREBRAL PALSY
10.2013 - 08.2016
- Manage finances of the individuals and the household
- Oversee fire drills to ensure all staff and individuals are familiar with the evacuation procedures
- Oversee community inclusion programs
- Schedule floor and hospitalization staff
- Monitor physical maintenance
- Assume all responsibilities of Resident Program Specialist when needed
Senior Residence Program Specialist
UNITED CEREBRAL PALSY
10.2011 - 10.2013
- Assisting individuals with disabilities to live independent and fulfilling lives
- Cooking and cleaning the apartments where the individuals live
- Take individuals out on Community Inclusions
- Take individuals on medical appointments
- Responsible for giving individuals their medicine on scheduled times
- A liaison between management and Direct Care staff
- Advocate for the individuals while out in the community
Residence Program Specialist
UNITED CEREBRAL PALSY
10.2010 - 10.2011
- Assisting individuals with disabilities to live independent and fulfilling lives
- Take individuals on medical appointments and community inclusion programs
- Responsible for giving individuals their medicine at scheduled times
- A liaison between management and Direct Care staff
- Advocate for the individuals while out in the community
Education
Bachelor’s - Health Service Management, Applied Science
Berkeley College
New York, NY08.2022
Associate of Applied Science - Health Services Administration
Berkeley College
New York, NY12.2020
Skills
- Application Software:
- MS Word, Internet Explorer, Excel, Outlook, PowerPoint
- Maintenance Oversight
- Decision Making
- Supply Coordination
- Staff Coordination
- Performance Assessment
References
REFERENCE AVAILABLE UPON REQUEST
Timeline
Residence Manager
Community Mainstreaming Associates
01.2025 - Current
Assistant Resident Manager
New York Foundling
10.2021 - Current
Milieu Supervisor
JEWISH BOARD
08.2016 - 01.2019
Resident Manager
UNITED CEREBRAL PALSY
10.2013 - 08.2016
Senior Residence Program Specialist
UNITED CEREBRAL PALSY
10.2011 - 10.2013
Residence Program Specialist
UNITED CEREBRAL PALSY
10.2010 - 10.2011
Bachelor’s - Health Service Management, Applied Science
Berkeley College
Associate of Applied Science - Health Services Administration
Berkeley College
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