Precious Hicks
Philadelphia,PA
Summary
Experienced in managing inventory, sales planning and reporting. Detail-oriented and proactive food service leader with an adaptable approach to team and operations management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director
Kandeeland Academy
08.2023 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Lead Teacher/Assist Director
Anointed Hands
11.2019 - 08.2023
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Lead Teacher
See-Saw Daycare Center
08.2018 - 11.2019
- Arranged rooms to facilitate optimal education for student groups.
- Maintained classroom discipline by applying proactive behavior management techniques.
- Organized diverse activities to promote physical, mental and social growth of each child.
- Stayed calm and patient in all student interactions to support individual growth and development.
- Selected optimal curricula and planned daily lessons to cover required topics and meet needs of children with varying developmental levels.
- Built and strengthened positive relationships with students, parents and teaching staff to enhance student learning and classroom success.
- Performed assessments on each child and documented results.
Food and Beverage Manager
Wawa
06.2008 - 12.2017
- Trained employees on correct cooking techniques, safety standards and performance strategies.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Completed regular line checks to maximize quality assurance.
- Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
- Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Interviewed, hired, and supervised back of house staff.
- Sought out and implemented methods to improve service and team performance, boosting business sustainability with continuous enhancements.
Salesperson
Webpulse
02.2008 - 06.2008
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Door to door customer service
Cashier
Kmart
10.2007 - 06.2008
- Trained new team members in cash register operation, stock procedures and customer service.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
- Helped customers find specific products, answering questions and offering advice.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Learned roles of other departments to provide coverage and keep store operational.
Childcare Worker
Guppies Child Care Center
07.2005 - 10.2007
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions to prevent cross-contamination.
- Secured indoor and outdoor premises to protect children under care.
- Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Kept children safe and secure at all times.
Education
Associate of Arts - Early Childhood Education
Community College of Phiadelphia
Philadelphia, PA05.2022
High School Diploma - Early Childhood Education
Abraham Lincoln High School
Philadelphia, PA2009
Skills
- Quick learner
- Excellent with kids
- Excellent communication
- Time management skills
Certification
ServSafe July 2027
Timeline
Director
Kandeeland Academy
08.2023 - Current
Lead Teacher/Assist Director
Anointed Hands
11.2019 - 08.2023
Lead Teacher
See-Saw Daycare Center
08.2018 - 11.2019
Food and Beverage Manager
Wawa
06.2008 - 12.2017
Salesperson
Webpulse
02.2008 - 06.2008
Cashier
Kmart
10.2007 - 06.2008
Childcare Worker
Guppies Child Care Center
07.2005 - 10.2007
Associate of Arts - Early Childhood Education
Community College of Phiadelphia
High School Diploma - Early Childhood Education
Abraham Lincoln High School
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