Precious Infante
New York,NY
Summary
Customer-focused professional with a strong emphasis on providing stellar service and maintaining efficiency in fast-paced environments. Known for exceptional organizational skills and adaptability to varying client needs. Made significant impact through implementation of innovative solutions for improved guest satisfaction. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Front Desk Agent
Laser Away
New York, NY
09.2023 - 06.2024
- Greeted customers warmly and made them feel welcome.
- Answered phones, responded to inquiries, and took messages.
- Assisted with scheduling appointments for clients and visitors.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Explained policies and procedures to visitors.
- Completed basic bookkeeping and document filing.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Operations Associate
Saks Fifth Avenue
New York, NY
10.2022 - 05.2024
- Maintained accurate records of inventory, orders, and shipments.
- Organized the warehouse layout to optimize space utilization and streamline operations.
- Ensured compliance with applicable regulations pertaining to shipping, receiving, storage, and distribution.
- Maintained up-to-date records of all incoming and outgoing materials including tracking numbers.
- Monitored inventory levels and ordered new supplies to prevent shortages.
- Supported the onboarding and training of new operations staff.
Support Associate
Intimissimi Inc.
New York, NY
02.2021 - 12.2022
- Answered customer inquiries regarding product features and services.
- Resolved customer complaints promptly and professionally.
- Supported sales team members to drive growth and development.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Built relationships with customers to encourage repeat business.
- Upsold additional items based on customer interests and needs.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Patient Care Technician
ABC Training Center
New York, NY03-2022
High School Diploma -
New Heights Academy Charter School
New York, NY06-2020
Skills
- Data Entry
- Communication abilities
- Medical terminology knowledge
- Strong Organization
- Appointment Scheduling
- Problem-Solving
- Building rapport
- Customer Service
- Administrative Support
- Information Protection
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
References
References available upon request.
Similar Profiles
Kiana SiavelisKiana Siavelis
Treatment Specialist at Laser AwayTreatment Specialist at Laser Away
Anie GuluzianAnie Guluzian
Manager at Laser AwayManager at Laser Away
Jonathan JosiahJonathan Josiah
Director at Laser AwayDirector at Laser Away
BRIANNA MAGANABRIANNA MAGANA
Inside Sales Treatment Specialist at Laser AwayInside Sales Treatment Specialist at Laser Away
Norman Trotter IVNorman Trotter IV
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)