Summary
Overview
Work History
Education
Skills
References
Timeline
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Precious Jackson

Baton Rouge,Louisiana

Summary

To obtain a cultivating career in the industry.

Overview

10
10
years of professional experience

Work History

Data Entry Clerk

WFH - Health Care Specialists
01.2022 - 08.2024
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Completed data entry tasks with accuracy and efficiency.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.

Customer Service Representative

Walmart
01.2015 - 09.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Cashier

RACETRAC
02.2017 - 03.2022
  • Greet customers and identifies the customers' needs and assists with the every day tasks
  • Operates cash register and precisely accounts for the money
  • Perform inventory.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.

Runner/Receptionist

Law Firm of Jackson and Jackson LLC
04.2014 - 01.2021
  • Performed general office duties such as filing petitions and running legal errands adhering attorney's directions
  • Assisted office personnel by retrieving information from files in response to daily requests
  • Greet clients
  • Answer emails/calls, schedule appointments
  • Bookkeeping- payroll, collection and tracking client’s payment arrangements
  • Knowledge of payroll
  • Coordinate attorneys schedule and confirm all appointments.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

Student - Criminal Justice

Southern University
Baton Rouge, LA
12.2025

Skills

  • Microsoft
  • Excel
  • Customer service
  • Bookkeeping
  • Strong interpersonal skills
  • Competitive and innovative with excellent communication skills
  • Analytical and highly motivated
  • Goal oriented
  • Team player
  • Precise with any given assignment
  • Programming in Visual Basic
  • MS Office (Word, PowerPoint, Excel, Access)
  • Windows 2007

References

Available Upon Request

Timeline

Data Entry Clerk

WFH - Health Care Specialists
01.2022 - 08.2024

Cashier

RACETRAC
02.2017 - 03.2022

Customer Service Representative

Walmart
01.2015 - 09.2021

Runner/Receptionist

Law Firm of Jackson and Jackson LLC
04.2014 - 01.2021

Student - Criminal Justice

Southern University

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Precious Jackson