Seeking to obtain a responsible position in the medical field in a facility where my knowledge and skills can be utilized as well as enhanced. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Personnel Coordinator
Lucent Group, LLC
01.2020 - Current
Handle payroll for 4 States
Monitor inbox, mail, FedEx shipping’s
Answer phone calls and assist with any issues/complaints
Hire RN's, LPN's, CNA, Dietary and Housekeeping aides (Nursing Homes) in four different states: NY, NJ, PA, and GA
Make sure they submit proper identification and all paperwork is filled out properly
Handle all garnishments, direct deposits, payroll status changes, and new hire applications.
Medical Assistant/ Receptionist
The Center for Joint & Spine Relief
09.2015 - 01.2020
Have patients sign in and ask them questions based on injuries
Assist doctor with patients undergoing electric stimulation, providing heating pads, ice packs and creams
Inform when Re-Evaluations are due, and Pre-cert’s Authorized or Denied
Help translate Spanish to English while interviewing patients for initial treatment
Handle all transactions such as debit/credit, cash, and checks as well as posting checks
Scheduling appointments for multiple specialties such as: Pain management, chiropractic, acupuncture, and massage therapy
Replenish supplies in office
Clean office: Taking out garbage, dust shelves with weight loss products & vitamins
Call and check eligibility for patients Health Insurance
Forward calls to doctors, managers, lawyers and MRI/X-Ray centers, Transfer calls using extensions
Enter demographics using Omni MD software
Scan documents into records using Omni MD (+)
Fax using a program called Metro Fax
Call billing company
Create Superbill and locking notes
Assist and explain Medicaid and Medicare ABN forms
Prepare travel cards (card with list of days attended, and treatments done)
Keep track of patient’s payments
Lock money away in safe after workday is over
Filing records, shredding important documents not needed, and making copies
Doing Medical Records, Creating Invoice & Mailing out to Lawyers, and etc
Creating and weighing packages using Stamps.com.
Medical Assistant/ Receptionist
Chiropractic Specialty Medical Services
03.2015 - 09.2015
Have patients sign in and interview their pain levels from 1-10
Prepare charts for No-fault Auto accidents, Workers Compensation, Major Medical, and Lien/LOP cases
Answer all phone calls pertaining to Patients, Lawyers, received and non received fax's, medical records, etc
Schedule X-Ray, CT-Scan, MRI, Pain Management, Acupuncture, and Orthopedist appointments
Pre-certify all No-Fault cases to Insurance companies
File and Fax paperwork pertaining to Lawyers, Doctors and other specialties (Appeals, Denials, Pre- Authorization, Medical Records, and Failure to Response Letters)
Assist with Electric Stimulation, Manual Traction, and Paraffin
Prepare rooms for Acupuncture
(Towels, heating lamps, and needles)
Fill out billing sheet to be sent out to Biller
Obtain Cash and check payments from patients and incoming mail
Provided Biofreeze and Cryo samples to new patients and instructed them how to use it along with ice on the area's that hurt.
Medical Assistant/Receptionist
Pain & Medicine of New York
01.2012 - 02.2015
Interview patients to obtain medical information, show patients to examination rooms and prepare them for Physical Therapy
Record patients’ medical history into their files and billed for their daily visit with each doctor
Prepare charts for new patient and current patients with all information including police reports, lawyers’ information, and hospital records
Answer phones calls relating to Lawyers, Patients, Doctors, and Technicians
Perform clerical duties to including photocopying, faxing, and filing
Book and cancel appointments, mail record request forms
Explain treatment procedure and physicians’ instructions to patients.
Medical Assistant/Receptionist Trainee
Apple Pediatrics & Bodhi Medical
10.2012 - 12.2012
Assisted physician with pediatric patients
Performed vital signs, hearing test strep throat test, urinalysis, and visual testing
Performed clerical duties to include but not limited to photocopying, faxing, and filing
Scheduled and cancelled appointments
Kept exam rooms and front area of clinic clean.
Education
Associates Degree RN -
JFK Muhlenberg School of Nursing
Plainfield, NJ
02.2024
Associate Degree of Occupational Studies in Medical Assisting -
ASA College
New York, NY
05.2012
Skills
Bilingual; English/Spanish
Aseptic Techniques Specimen Collection (Finger Puncture, Phlebotomy, and Urinalysis)
MS Office for Windows 2024-10/XP, Word, Excel, Access, and PowerPoint
Excellent customer service and interpersonal skills
EKG, CPR, Vital Signs, Assist w/OB-GYN, and Visual acuity examination
Clinical Office Procedures
Anatomy, Pharmacology, and Microbiology
Medical Manager 100, Medisoft, Zoc Doc, EMR, EMR-PEDS, Eclipse, E-Z Marketer, CollaborateMD, Kareo, Medcin, Omni MD, Omni MD (), Metro Fax, NGT, Navi Net, Stampscom, Ring Central, Klein, Outlook, Exelforce, Silverstreak Logistics, Apploi, EPIC, Empeon and Gmail
Medical Terminology, and Medical Emergencies
Clinical experience in Hackensack Meridian Health at multiple locations
HCPCS, ICD-9 & 10 and CPT-4 Coding
Type 60 WPM
Volunteer
American Cancer Society since 2000 - Present
References
Available Upon Request
Timeline
Personnel Coordinator
Lucent Group, LLC
01.2020 - Current
Medical Assistant/ Receptionist
The Center for Joint & Spine Relief
09.2015 - 01.2020
Medical Assistant/ Receptionist
Chiropractic Specialty Medical Services
03.2015 - 09.2015
Medical Assistant/Receptionist Trainee
Apple Pediatrics & Bodhi Medical
10.2012 - 12.2012
Medical Assistant/Receptionist
Pain & Medicine of New York
01.2012 - 02.2015
Associates Degree RN -
JFK Muhlenberg School of Nursing
Associate Degree of Occupational Studies in Medical Assisting -
ASA College
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