Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. As well as Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
PRECIOUS MILLS
case manger
Summary
Overview
8
years of professional experience
Work History
St James Infirmary
Site Supervisor
10.2022 - Current
Job overview
- Resolved issues between employees and customers using company policies.
- Developed work schedules for team members to maximize shift coverage.
- Resolved issues among team members to keep employees on task.
- Trained new team members on site policies and procedures.
- Oversaw personnel safety and efforts at work site.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Worked with personnel and managers to meet strict timelines.
- Assisted managers in interviewing and selecting new workers.
Billie Holiday Detox Center
Intake Coordinator
04.2021 - 10.2022
Job overview
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex.
- Prepared and processed invoices for attorney billing.
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
- Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
- Planned and organized internal and external events, meetings and conferences.
- Created and printed legal documents for attorneys to review.
Ujima Hope Solano Outpatient
Addiction Specialist
03.2021 - 01.2022
Job overview
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Utilized Trauma informed Care and (CBT) behavioral strategies to promote adherence to care plans, adoption of healthy behaviors and engagement in self-care.
- Offered professional, respectful therapy to addicted individuals in Various different treatment facility
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Facilitated group and individual therapy in outpatient setting.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
La Casa Ujima Residential
Case Manager
01.2019 - 02.2021
Job overview
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Liaised with social worker to expedite financial assistance not covered by insurance.
- Spearheaded fundraising efforts to support social and community service initiatives.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Developed and implemented training programs for staff.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Shamia Recovery House
Counselor
03.2018 - 03.2019
Job overview
- Developed and maintained relationships with community resources to provide additional support services.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Supported residents in coping with emotions and fears through one-on-one sessions.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
Chery Hill Detox
Intake Coordinator
02.2015 - 01.2017
Job overview
- Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
- Facilitated client access to supportive services such as housing and job placement.
- Built relationships with community agencies for timely service referrals.
- Attended case reviews and provided feedback on client progress.
Education
Diablo Valley CollegePleasant Hill, CA
from Addiction Counseling
06.2018
University Overview
Skills
- Community Mental Health Programs
- Case Notes
- Reading Comprehension
- Routine Inspections
- Work Assignments
- Crisis Intervention
- Crisis Prevention Intervention
- Case Planning
- Case Conferences
- Generate Reports
- Standards Administration
- Staff Training
- Program Eligibility
Timeline
Site Supervisor
St James Infirmary
10.2022 - Current
Intake Coordinator
Billie Holiday Detox Center
04.2021 - 10.2022
Addiction Specialist
Ujima Hope Solano Outpatient
03.2021 - 01.2022
Case Manager
La Casa Ujima Residential
01.2019 - 02.2021
Counselor
Shamia Recovery House
03.2018 - 03.2019
Intake Coordinator
Chery Hill Detox
02.2015 - 01.2017
Diablo Valley College
from Addiction Counseling
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