A dedicated professional with experience in customer service. I'm proficient in problem solving and maintaining high standards in order accuracy, which helps enhance my ability to improve customer satisfaction in difficult situations.
Overview
6
6
years of professional experience
Work History
Picker
Amazon Inc
Kansas City, Kansas
08.2019 - Current
Executed picking tasks with attention to detail to minimize errors in order fulfillment.
Communicated effectively with supervisors to resolve issues and improve workflow.
Picked products from designated locations and transferred to appropriate bins for further processing.
Professional Security Officer
Allied Universal Security Services
Kansas City, Missouri
01.2025 - 08.2025
Performed regular safety inspections to maintain compliance with company policies.
Monitored surveillance systems to identify and report suspicious activities promptly.
Overnight Stocker
Walmart
Overland Park, Kansas
02.2023 - 09.2024
Participated in team meetings to discuss inventory strategies and operational improvements.
Conducted regular checks on expiration dates to ensure product freshness.
Stocked shelves efficiently to maintain product organization and visibility.
Customer Service Representative
Selectquote Insurance
08.2022 - 01.2023
manage and forward incoming calls to secure best-fitting insurance for customers requirements
Customer Service Representative Remote
Ranstad at Whirlpool
Atlanta, Georgia
05.2022 - 09.2022
Resolved customer complaints promptly and efficiently.
schedule appointments for appliance repairs
Customer Service Representative Remote
Convey Health Solutions
Yuma, Arizona
09.2021 - 05.2022
Processed customer orders from medical catologs, ensuring timely fulfillment and accuracy in delivery details.