Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Aylo Family Health (Eagles Landing)
, GA
11.2023 - Current
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Measured vital signs and took medical histories to prepare patients for examination.
Collected samples from patients for laboratory testing purposes.
Responded to patient callbacks and phone-in prescription refill requests.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Provided assistance to medical staff in performing minor surgical procedures.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Back Office Lead Medical Assistant
Peachtree Immediate Care (emory)
12.2022 - 11.2023
Precepted newly hired medical assistants to train each on office procedures and important tasks.
Documented patient information in EMR and prepared paperwork for medical staff.
Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
Assisted physicians and nurses with clinical procedures following safe practices.
Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
Set up, cleaned and stocked examination rooms with medical supplies.
Supervised, trained and coached team of medical assistants.
Back Office CCMA
Piedmont Family Internal Medicine
08.2021 - 09.2022
Created new patient charts and scanned documentation before and after appointments into EHR system.
Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
Ordered prescription refills on behalf of existing office patients.
Assisted office manager with tracking inventory and restocking examination rooms and stations.
Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
Transmitted paperwork between providers and insurance companies to facilitate billing.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Documented vital signs and health history for patients in clinic and hospital environments.
Called and faxed pharmacies to submit prescriptions and refills.
Collected and documented patient medical information such as blood pressure and weight.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Back Office Lead Medical Assistant
Piedmont Urgent Care By Wellstreet
03.2019 - 09.2021
Audited samples and refrigerated medications to verify freshness and remove any expired packages.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Documented vital signs and health history for patients in clinic and hospital environments.
Taught patients about medications, procedures, and care plan instructions.
Called and faxed pharmacies to submit prescriptions and refills.
Completed clinical procedures and gathered patient data for interpretation by physician.
Obtained client medical history, medication information, symptoms, and allergies.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Coordinated work of junior staff to keep team performance high and effectively handle needs of Number+ patients per day.
CCMA
Med Spa Matrix
, VA
01.2016 - 04.2018
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Collected samples from patients for laboratory testing purposes.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Labeled and completed lab requisitions using ICD and CPT coding.
Inspected equipment to ensure proper working order prior to use on patients.
Filed insurance claims forms in accordance with applicable regulations.
Education
Associate of Science - Human Resources Management
Piedmont Technical College
Newton
11-2025
Basics - Basics
Moss Point High School
Moss Point, MS
05.2008
Skills
Direct Patient Care
Case Management
Customer Service
Critical Problem Solver
Digitally Inclined
Written and Verbal Communication Expert in Multitasking
A1c checks/glucose
Attentive
Energetic
Stellar Customer Service
ICD-10 And CPT Codes
Electronic Medical Records(EMR) Systems Venipuncture and Injection
EKG, labs, Urine analysis
Office inventory setup pap exams Patient Family Advocate Advanced Medical Terminology Microsoft office applications
Medical Terminology Proficiency
EKG Set up and Monitoring
Doppler Proficiency
Insurance Claims
Analytical Decision-Making Skills
Venipuncture and Phlebotomy
Wound Care and Irrigation
Proper Sterilization Techniques
Human Anatomy and Physiology
Pipetting
Timeline
Medical Assistant
Aylo Family Health (Eagles Landing)
11.2023 - Current
Back Office Lead Medical Assistant
Peachtree Immediate Care (emory)
12.2022 - 11.2023
Back Office CCMA
Piedmont Family Internal Medicine
08.2021 - 09.2022
Back Office Lead Medical Assistant
Piedmont Urgent Care By Wellstreet
03.2019 - 09.2021
CCMA
Med Spa Matrix
01.2016 - 04.2018
Associate of Science - Human Resources Management
Piedmont Technical College
Basics - Basics
Moss Point High School
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