Precious Reindorf-Malm

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
• Assisted patients with basic care needs.
• Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
• Assisted Doctor's with minor surgeries,eg shave biopsies, punch biopsies, excisions etc.
• specimen handling, labeling and documenting.
• scheduling patients appointments.
• Giving patients immunizations such as flu shot, covid 19 vaccines etc.
• Suture removals etc.
• Assisted in minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.

• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

• Ensured a safe environment for patients by adhering to infection control procedures and proper equipment handling techniques.
• Conducted comprehensive patient assessments, gathering vital signs, medical histories, and presenting symptoms for accurate diagnosis.
• Improved patient satisfaction with compassionate bedside manner and clear communication skills.
• Helped maintain a clean clinical environment through regular equipment sterilization procedures, reducing the risk of infections or complications.
• Maintained strict patient confidentiality, following HIPAA guidelines and clinic-specific policies to protect sensitive information.
• Assisted in implementation of customized care plans, focusing on patient wellness and comfort.
• Perform EKG's
• Phlebotomy (blood drawing)
• Inserting IV
• Inserting foley catheters
• Transporting patient's. etc.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Scheduling
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

• Demonstrated flexibility in adapting to changing priorities while consistently meeting deadlines for assigned tasks.
• Provided exceptional support to senior staff members, handling complex clerical tasks as needed to ensure smooth operations within the department.
• Improved document organization by efficiently managing electronic and paper filing systems.
• Developed strong relationships with vendors, ensuring timely deliveries and addressing any issues or discrepancies that arose during transactions.
• Ensured timely delivery of correspondence by managing outgoing mail, reducing delays in communication with clients and partners.
• Enhanced office efficiency by maintaining a clean, organized workspace for optimal productivity.

Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.

• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Entered data into system and updated customer contacts with information to keep records current.
• Maintained electronic filing systems and categorized documents.
• Answered multi-line phone system and enthusiastically greeted callers.