Precious Scott
Conway,AR
Summary
Achievements include dramatically improving public image for the U.S.Amry through hard work and disciplined approach to managing communication strategies. Top strengths include problem solving, decision making and conflict resolution.
Overview
2
2
years of professional experience
Work History
Communication Specialist
Army Support Activity - Black Sea Garrison
01.2024 - 03.2024
- Created visually shaping graphics and images for website and social media, enhancing user experience and increasing engagement by 30%
- Collaborated with cross-functional teams to implement new features and functionalities on website, resulting in 25% improvement in site navigation and user satisfaction
- Assisted in building comprehensive digital asset library for efficient management of visual materials associated with organization's communications needs.
- Helped with photo and video production and performed visual and sound editing tasks.
Lead Photographer
Exercise Arcane Thunder
09.2023 - 09.2024
- Army Europe and Africa during Arcane Thunder 23, resulting in comprehensive visual record for future promotional materials
- Captured high-quality and visually stunning images of Arcane Thunder 23 exercise, showcasing integration of experimental technologies and formations in multi-domain environment
- Cultivated long-lasting relationships with clients through clear communication, professionalism, and attention to detail.
- Established solid reputation within community as reliable lead photographer who delivers consistent results under tight deadlines.
Communication Specialist
United States Army Reserve
06.2023 - 03.2024
- Collaborated with cross-functional teams to develop creative concepts, strategic thinking and storylines for multimedia projects, resulting in 15% increase in brand recognition across Europe
- Brainstormed, managed production schedules and utilized time management skills for video, photo and print projects, ensuring on-time delivery of high-quality content to Europe Command
- Created and executed multimedia campaigns, content creation and editing for Europe Command, resulting in 20% increase in engagement with target audience.
Lead Videographer and Photographer
Exercise Rapid Trident
08.2023 - 09.2023
- Produces and edited over 20 videos for Europe Command resulting in increase in exposure to exercise and reach by 75%
- Collaborated with team members to develop innovative strategies for documenting training exercises, resulting in 20% improvement in visual storytelling and engagement with target audience.
- Delivered visually compelling content by collaborating closely with art directors and graphic designers on set design and styling choices.
Technical Support Analyst
Dillard's
09.2022 - Current
- Analyzed customer feedback data to identify common pain points and worked collaboratively with product development team to implement necessary changes, resulting in 15% improvement in product satisfaction ratings
- Implemented new screening system that streamlined troubleshooting process, reducing average resolution time by 40% and increasing overall customer satisfaction by 25%
- Developed and implemented comprehensive training program for new technical support hires, resulting in 30% decrease in customer escalations and 20% increase in successful issue resolution.
- Resolved complex technical issues for clients, enhancing overall system performance.
Education
Bachelors of Art -
University of Arkansas - Little Rock
Little Rock, AR12.2022
Associate of Arts - Mass Communication
Defense Information School
Fort George G Meade, MD06.2022
Skills
- Microsoft Office (Excel, Word, PowerPoint)
- Social Media
- Multimedia
- Storytelling
- Content management
- Adobe Software (Light Room Classic, Photoshop, Premiere)
Leadership Experience
- U.S. Army Reserve, North Little Rock, AR, Public Affairs Specialist Non-commissioned Officer, Collaborated with cross-functional teams to create an updated style guide for photos, videos, and articles, resulting in improved consistency and alignment with DINFO and AP style standards., Developed and delivered comprehensive training presentations on photos, video, and article writing, created a projected photo report highlighting the successful collaboration among different teams, which was shared with senior leadership and contributed to increased interoperability for future exercises by 20%.
Timeline
Communication Specialist
Army Support Activity - Black Sea Garrison
01.2024 - 03.2024
Lead Photographer
Exercise Arcane Thunder
09.2023 - 09.2024
Lead Videographer and Photographer
Exercise Rapid Trident
08.2023 - 09.2023
Communication Specialist
United States Army Reserve
06.2023 - 03.2024
Technical Support Analyst
Dillard's
09.2022 - Current
Bachelors of Art -
University of Arkansas - Little Rock
Associate of Arts - Mass Communication
Defense Information School
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