Precious Smalley
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Sr. Credit Operations Underwriter
JPMorgan Chase
04.2022 - Current
- Analyzed credit, income, compliance, documents, during underwriting process.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Made approval and denial recommendations by determining accurate risk levels.
- Examined credit reports, financial statements and tax returns to determine repayment capability.
- Reduced company losses by identifying potential risks and recommending appropriate mitigating measures.
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
- Mentored junior underwriters, providing guidance on best practices and improving overall team performance.
Assistant Store Manager
AT&T
12.2020 - 04.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Bakery Associate
Ingles Supermarket
06.2018 - 08.2020
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Improved bakery efficiency through effective time management and prioritization of tasks.
- Consistently met or exceeded productivity goals while maintaining high-quality standards for all baked goods produced.
- Trained new employees on bakery procedures, ensuring they quickly became productive contributors to the team.
- Participated in monthly team meetings to discuss strategies for improving bakery operations and providing input on potential opportunities for growth.
Education
Associate of Science - Health Sciences
Ultimate Medical Academy
Clearwater, FL02-2022
Skills
- Underwriting guidelines
- Analyzing data
- Credit analysis
- Risk management
- Quality control
- Sales support
- Teamwork and collaboration
- Multitasking
- Organizational skills
- Written communication
- Decision-making
- Time management
- Active listening
- Customer service
- Attention to detail
- Critical thinking
- Reliability
- Problem-solving
- Effective communication
- Self motivation
- Adaptability
Timeline
Sr. Credit Operations Underwriter
JPMorgan Chase
04.2022 - Current
Assistant Store Manager
AT&T
12.2020 - 04.2022
Bakery Associate
Ingles Supermarket
06.2018 - 08.2020
Associate of Science - Health Sciences
Ultimate Medical Academy
Similar Profiles
Kimberly De La RosaKimberly De La Rosa
Waitress at JPMorgan Chase, JPMorgan Chase & CoWaitress at JPMorgan Chase, JPMorgan Chase & Co
PASTELL JENKINSPASTELL JENKINS
Vice President of Operations at JPMorgan Chase, JPMorgan Chase & CoVice President of Operations at JPMorgan Chase, JPMorgan Chase & Co
Noemie VillanuevaNoemie Villanueva
Retail Banking Associate at JPMorgan Chase, JPMorgan Chase & CoRetail Banking Associate at JPMorgan Chase, JPMorgan Chase & Co