Precious St Jean
Albany,NY
Summary
Committed and highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Human Resources Generalist
Albany Community Action Partnership
07.2023 - Current
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Facilitated criminal background check process for new hires.
- Implemented and supervised orientation procedures for new hires.
- Recruitment of new employees for all agency departments.
- Collaborate with stakeholders, attend outreach and networking events and job fairs, and coordinate in-house recruitment events to attract talent.
- Advertise job openings on the company’s career page, social media, job boards, and internally: craft recruiting materials and emails to attract candidates.
- Send job offer emails and answer queries about compensation and benefits. Complete new hire orientations and onboarding paperwork.
- Oversee the maintenance and tracking of all personnel data on the HRIS system
Human Resources Assistant
Albany Medical Center
03.2022 - 07.2023
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Organized new employee orientation schedules for new hires.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
Medical Office Supervisor
Albany Medical Center
10.2019 - 02.2022
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Managed patient appointments, registrations and patient relations in fast-paced medical office.
- Develop and implement strategies to improve patient satisfaction and quality of care in the medical office
- Provide administrative support to Practice Coordinator/Manager to facilitate coordination of both front (check in/out) and/or back office
- Facilitate work assignments and screen phone calls to route callers to appropriate team members
- Process medical record requests, prior authorizations, and eligibility verification
- Coordinate patient referrals and prior authorization for additional diagnostic testing and procedures.
- Developed successful filing system to increase ability to retain and recover documents, reports, and records. Made copies, sent faxes, and handled all incoming and outgoing correspondence
Sales Manager
MarketSource
09.2017 - 09.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained professional network of potential clients and business opportunities.
- Created and maintained sales environment to support business objectives.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Administrative Assistant
Business Outreach Center
10.2017 - 10.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Bachelor of Science - Business Management
CUNY School of Professional Studies
New York, NY05.2023
Skills
- Talent Acquisition
- File and Records Management
- Microsoft Office Suite
- Customer Service
- Employee Onboarding
- Supervision and Management
- Time Management
- Verbal and Written Communication
- Team Building
- Organizational Skills
- Administrative Support
Timeline
Human Resources Generalist
Albany Community Action Partnership
07.2023 - Current
Human Resources Assistant
Albany Medical Center
03.2022 - 07.2023
Medical Office Supervisor
Albany Medical Center
10.2019 - 02.2022
Administrative Assistant
Business Outreach Center
10.2017 - 10.2018
Sales Manager
MarketSource
09.2017 - 09.2019
Bachelor of Science - Business Management
CUNY School of Professional Studies
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