Summary
Overview
Work History
Education
Skills
Timeline
Generic

Precious Yang

Minneapolis,MN

Summary

Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style.

Overview

11
11
years of professional experience

Work History

Food Service Manager

Hy-Vee
09.2019 - Current
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Tracked food production levels, meal counts, and supply costs.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Collaborated with other departments to coordinate events and promotions.
  • Reviewed and approved employee schedules and timesheets.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Oversaw training of more than 18 team members

Health Market Manager

Hy-Vee
03.2018 - 08.2019
  • Qualified and handed off prospects ready for next steps in sales process.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Communicated product quality and market comparisons by creating sales presentations.

Food Service Assistant

Hy-Vee
09.2015 - 03.2017
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods
  • Monitored food preparation and offered feedback on portion size and presentation
  • Supported restaurant closing, restocking items and reporting shortages
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company
  • Developed and maintained positive relationships with customers to enhance service

General Manager

Panda Express
02.2013 - 09.2015
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Education

High School Diploma -

Roseville Area High School
Rosedale, United States
06.2012

Skills

  • Team Development
  • Performance Evaluations
  • Purchasing
  • Sales Planning
  • Customer Service
  • Hiring procedures

Timeline

Food Service Manager

Hy-Vee
09.2019 - Current

Health Market Manager

Hy-Vee
03.2018 - 08.2019

Food Service Assistant

Hy-Vee
09.2015 - 03.2017

General Manager

Panda Express
02.2013 - 09.2015

High School Diploma -

Roseville Area High School

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Precious Yang