Precious Amarachi Victor
colchester,Essex
Summary
Experienced with client-centered support in mental health settings. Utilizes therapeutic communication and de-escalation techniques to foster safe environment. Knowledge of mental health conditions and treatment strategies to effectively assist clients.
Proven track record at The Lifeways Group and CFT care Ltd, honed skills in care monitoring and empathy. Enhanced client well-being and operational efficiency. Experience in personalized support and developing impactful public relations campaigns. Effective communication and fostering strong relationships. Results-oriented Analyst skilled in managing and breaking down large volumes of information. Proactive in identifying trends affecting business success. Rational PMO with 1 year of experience enhancing operations through information systems solutions. Transforming business goals into new system designs. Knowledgeable innovator recommending new technologies to enhance existing systems and introduce new systems. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Support Worker
CFT Care Ltd
05.2023 - Current
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Implemented best practices for workspace organization, improving efficiency in daily tasks.
- Prompting and administering medication and attending health appointments.
A Support Worker
The Lifeways Group
04.2023 - 03.2025
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Educated family members on various aspects of client care to enhance support networks during times of need.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Proactively identified areas for improvement within the organization and contributed ideas towards enhancing overall operational efficiency.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Administered assessments to identify clients' needs and establish treatment plans.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Kept clients engaged in social networks and communities for personal health and growth.
Business ANALYST/Project Manager, PMO
Tritek Consulting
11.2023 - 06.2024
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Care Assistant
Ozivick Medical Center
02.2019 - 03.2023
- Scheduled and accompanied clients to medical appointments.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Ran errands for patients, did shopping, and picked up other necessities.
- Adhered to and upheld work standards, best practices, and patient data confidentiality.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Monitored and assisted residents through individual service plans.
- Facilitated communication between patients, families, and healthcare teams to maintain an open dialogue about ongoing care needs.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
Public Relations Officer
Ballroom In Cynosure
01.2018 - 02.2019
- Developed campaigns to increase public awareness of company and engage customers.
- Forged strong media relationships to further public relations goals.
- Gathered information on customer opinions and adjusted plans to capitalize on current trends.
- Communicated with media weekly to build relationships and optimize press coverage.
- Assisted with marketing strategy development to increase public awareness and customer engagement.
- Produced and distributed internal and external communications.
- Developed brand media relations strategies that bolstered community awareness and knowledge.
Education
Bachelor of Science - Marketing Management And Research
Enugu State University of Science And Technology
Enugu State03-2017
Skills
- Transcription and dictation
- Medication monitoring
- Social skills training
- De-escalation techniques
- Relapse prevention
- Anger management
Languages
English
Proficient
C2
French
Elementary
A1
READIND
ITS OPENS MY MIND TO SEE THE WORLD IN DIVERSE WAYS
Skills
- Personal Care Assistance
- Performance reviewing
- Quality control
- Schedule oversight
- Adaptability
- Problem solving aptitude
Timeline
Business ANALYST/Project Manager, PMO
Tritek Consulting
11.2023 - 06.2024
Support Worker
CFT Care Ltd
05.2023 - Current
A Support Worker
The Lifeways Group
04.2023 - 03.2025
Care Assistant
Ozivick Medical Center
02.2019 - 03.2023
Public Relations Officer
Ballroom In Cynosure
01.2018 - 02.2019
Bachelor of Science - Marketing Management And Research
Enugu State University of Science And Technology