PRECIOUS O. IBE
Branchburg,NJ
Summary
Certified Assisted Living Administrator. Skilled at working with all levels of assisted living staff, residents and family members. Well versed in coordinating admission and discharge of patients. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Community Relations
LIVIA Health & Senior Living
11.2022 - Current
- Interview and tour prospective residents and their families: discuss evaluations with Nursing Department and make clear to applicant all pertinent information.
- Counsel residents during first weeks of residence, helping them to be comfortable in their new environment
- Maintain on-going contacts with social workers, discharge personnel, doctors' offices, nursing homes, and other useful referral personnel.
- Create innovative strategies to drive customer engagement.
- Boost brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Devise marketing plans using digital strategies, print advertising and word of mouth tactics.
- Work closely with marketing management to develop and execute community relations activities.
- Oversee social media presence and align posts to include branding and trending ideas.
- Manage employee recognition programs to acknowledge and celebrate achievements and milestones.
- Lead initiative to promote. diversity and inclusion within the facility.
- Oversee execution of programs to enhance employee engagement and moral.
LIFESTYLE ENGAGEMENT DIRECTOR
LIVIA Health & Senior Living
01.2021 - Current
- Assess resident needs and develop resident activities goals for written care plan
- Develop and implement dynamic communication strategies
- Create and maintain physical and electronic personnel records
- Build and maintain relationships with community organizations
- Summarize complicated topics into simple formats for better understanding
- Meet with clients to understand needs and develop proactive solutions
- Collaborate with sales, delivery and service teams to manage seamless client experiences
- Assist with negotiations and sales closings
- Assist with product rollouts as subject matter expert for Dementia
- Consult with teams on established best practices and process improvements
- Evaluate advertising and promotion programs for compatibility with fundraising efforts
- Develop fundraising activity plans to maximize participation or contributions and minimize costs
- Design and edit promotional publications such as brochures
RECREATION DIRECTOR
Alaris Health
06.2020 - 01.2021
- Provided emotional support to family members, ensuring safety and well-being of loved ones
- Incorporated resident feedback to assist in quality improvement efforts and boost resident satisfaction scores
- Obtained information from medical records and medical staff to assess patient's needs, capabilities and interests
- Designed wide variety of activities to stimulate interest, involvement and engagement of patients
- Networked with community organizations and leaders for volunteer opportunities and cooperative engagements
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities
Human Resources Coordinator
Robert Wood Johnson Barnabas Health
11.2019 - 06.2020
- Supported deployment of variety of programs and activities covering multiple HR activities
- Supported coordination and administration of various aspects of organization’s compensation and benefit, recruitment, training, organization development, and employee relations programs
- Performed assigned tasks, day by day activities and projects in order to meet defined goals and objectives
- Supported management of variety of recruitment activities so organization’s recruitment process is efficient, effective and equitable
- Scheduled and conducted new employee orientations to thoroughly explain company benefits and employee handbook provisions
- Advised supervisors and managers on employee relations matters and responded to inquiries from employees regarding benefits or employee services.
ACTIVITIES ASSISTANT
Avalon Assisted Living
11.2017 - 09.2019
- Planned, implemented and evaluated activities for assisted living residents
- Managed the facility's volunteer program
- Ensured that project/department milestones/goals are met and adhering to approval budgets
- Managed subordinate staff in day to day performance
- Performed assessments on activity programs to determine what specific activities were suitable
- Conducted patient evaluations to identify mental, emotional, social and physical aptitudes, assess abilities and identify conditions suitable for recreational interventions
- Worked closely with caregiver's and relatives of patients to explain treatment plans, objectives and expected outcomes.
REHAB ASSISTANT
Adult Day Center of Somerset County
09.2014 - 11.2017
- Assessed new residents/patients to develop care plans and ensured plan was executed
- Organized social activities for enjoyment, intellectual stimulation and psychological well-being of residents and patients
- Communicated with families to discuss their loved one's status and created engaging activities for these individuals
- Responsible for well-being of residents with mild and advanced memory loss
- Mentored and trained care managers to participate in activities
- Built strong relationships with family members of residents
- Supervised and recruited volunteers
- Participated in marketing with emphasis on family and community involvement
- Developed relations with a variety of youth groups being regular visitors.
Education
Master of Science - Health Administration
Saint Joseph's University
Philadelphia, PA05.2021
Bachelor of Science - Public Health, Business Administration
Montclair State University
Montclair, NJ01.2017
Skills
- Recruitment/Hiring
- Supporting Daily Living Needs
- Policy and Program Development
- Resident/Family Support
- Customer Satisfaction
- Team Engagement
Certification
- Assisted Living Administrator
- Dementia Practitioner
Timeline
Director of Community Relations
LIVIA Health & Senior Living
11.2022 - Current
LIFESTYLE ENGAGEMENT DIRECTOR
LIVIA Health & Senior Living
01.2021 - Current
RECREATION DIRECTOR
Alaris Health
06.2020 - 01.2021
Human Resources Coordinator
Robert Wood Johnson Barnabas Health
11.2019 - 06.2020
ACTIVITIES ASSISTANT
Avalon Assisted Living
11.2017 - 09.2019
REHAB ASSISTANT
Adult Day Center of Somerset County
09.2014 - 11.2017
Master of Science - Health Administration
Saint Joseph's University
Bachelor of Science - Public Health, Business Administration
Montclair State University
- Assisted Living Administrator
- Dementia Practitioner
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