Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Disclaimer
Timeline
AssistantManager

Preetham S

BENGALURU,KARNATAKA

Summary

Detail-oriented Business Analyst conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques.

Overview

11
11
years of professional experience

Work History

Business Analyst

VFISLK
BENGALURU, KARNATAKA
06.2019 - Current

Lead Associate August 2019 to October 2020

  • Leading Money in team which deals with Participant Payroll cycle.
  • Part of Manual and Automation Payroll transaction.
  • Successfully Transition has been completed for Manual Payroll as part of Payroll Automation.
  • Created SOP’s and Workflow for both the process.
  • Training the New joiners for Onboarding.
  • Preparing weekly and monthly report for Management.
  • Handling Slash E Un-posted amount group policy and Individual policy for Retirement Service.
  • Handling Cash Item that comes under Loans and Contributions.

Business Analyst October 2020 to Till Date

  • Performed business relationship management by working with key stakeholders to identify processes to be automated and created automation pipelines
  • Central point of communication between the developers and business
  • Created detailed process flows and user stories to document system requirements and design solutions.
  • Support the creation of test plans - especially User Acceptance Testing (UAT)
  • Perform testing duties as needed, working with end users and project teams during the design, construction & testing
  • Identified gaps between current state and desired future state operations
  • Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality
  • Developed test plans and strategies for IS Implementation team
  • · Created, maintained, and executed manual and automated test cases to ensure the quality of the product
  • Documented all phases of the testing process such as planning, execution, defect tracking, and reporting
  • Performed functional testing on web-based applications using tools like Selenium WebDriver
  • Conducted compatibility tests with different applications, Pweb, Admin station, Omni, PSR Connect, Tollgate and SetIt
  • Analyzed current business processes to identify opportunities for automation
  • Identified areas of improvement in the existing test environment by analyzing current processes
  • Developed and implemented automated processes for data collection and Screen print
  • Designed and developed automated solutions using scripting languages such as Python, JavaScript and Selenium
  • Tested automated systems to ensure accuracy of results and functionality before deployment

Tested automated systems to ensure accuracy of results and functionality before deployment

Great west Global
06.2017 - 08.2019
  • Supporting IA's to load the complete participant data on the EASY platforms
  • Migrated the Middle office work and handling the Large and Mega projects
  • Monitoring Participant Data Load Rush Inbox and ensure completion of the escalated requests within the stipulated timeline
  • Performing QA activities for all the task types in the process on all Databases
  • Providing the Process Training to the new hires
  • Active participation on implementing the Alteryx tool and creating workflows to reduce the manual work in the team
  • Testing new applications and summarizing bugs submitting final reports to the concern team

Fidelity Investments
06.2013 - 06.2017
  • Receiving Assets from other financial companies to Fidelity Investments Company as per the customer status
  • Deliver assets from Fidelity Investments to other financial companies as per customer request
  • Auditing and validating the information of account holders
  • Responsible for preparing Retirement Kits for employees as per the client’s requirement
  • Provided solutions for client issues / queries by monitoring and researching the plan rules
  • Providing an appropriate resolution to the participants on Employee Resolution work items i.e. detailed calculation of their pension benefits.

Infosys
11.2012 - 06.2013

Education

BBA - Business Management

Kuvempu University
Shivamogga
06-2012

Skills

  • Knowledge of Microsoft applications
  • Operations Analysis
  • Internal Auditing
  • Requirements Gathering
  • Gap Analysis
  • Project Management
  • User Acceptance Testing
  • Test Cases
  • Test Case Development
  • Process Automation
  • Python
  • Selenium
  • Power BI
  • SQL
  • Tableau

Accomplishments

  • Got ‘On the Spot’ Award in first year of service at VFISLK.
  • Got 'TEAM’ Award for the year 2013-14.
  • Got client appreciation, Thrice for working in quarter ends.
  • Won Zero Defect for maintain the 100% Accuracy.
  • Eureka Awarded for submitting ideas in retirement service.
  • Received “Values Inspired Performance” Award for the consistent performance in the PDL team.
  • Received “Above and Beyond” Award for providing Coverage for RUSH and Service Request and consistent performance on the Q4 2017.
  • Received “Value Inspired Performance” Award for commitment and team support in Larger and Mega project.
  • Completed ASPPA and ECBA certificates.
  • Completed automation in current process reduced .75 FTE of work.
  • Created automation for screen print capturing in current process.

Languages

  • Kannada
  • English
  • Hindi

Disclaimer

I hereby declare that the above-mentioned information is true to the best of my knowledge & belief.

Timeline

Business Analyst

VFISLK
06.2019 - Current

Great west Global
06.2017 - 08.2019

Fidelity Investments
06.2013 - 06.2017

Infosys
11.2012 - 06.2013

BBA - Business Management

Kuvempu University
Preetham S