Preethi Reddy Gorre

Technical Business Analyst
PACCAR Inc, Lewisville, TX | June 2022 – Nov 2024

• Managed complex technical project backlogs and led sprint planning, ensuring effective task prioritization, and timely delivery in an Agile environment.
• Translated business requirements into technical specifications, collaborating with cross-functional teams to define and implement solutions for a global OTA system.
• Developed clear, testable user stories with detailed acceptance criteria, driving alignment between stakeholders and developers on deliverable expectations.
• Led UAT efforts, ensuring successful feature implementation and alignment with business needs.
• Created and maintained project dashboards in Azure DevOps, tracking milestones, KPIs, and progress for stakeholders.
• Coordinated with ITD, GCS, and DAF divisions to deliver the global OTA platform, ensuring cross-team collaboration, and smooth project execution.
• Provided training and demos to internal and external users, ensuring effective adoption of system changes.
• Defined source-to-target mappings for data migration, ensuring data integrity, and a smooth transition from legacy systems to new solutions.
• Created wireframes and swimlane diagrams to illustrate system workflows, ensuring alignment with UX principles and business requirements.

Tools & Environment: Azure DevOps, ALM HPQC 12.53, MS SQL Server 2018, Agile/Scrum, SharePoint, Lucid Chart, Kafka Magic.

Business Systems Analyst
Lululemon, Charlotte, NC | July 2021 – June 2022

• Led the migration of business interfaces from Oracle Service Bus (OSB) to Kafka, optimizing high-volume transactions for retail, supply chain, and e-commerce.
• Collaborated with Solution Architects, IT, and vendors to define requirements, mitigate risks, and implement solutions, ensuring business continuity.
• Facilitated Agile processes, including backlog grooming, user story creation, and sprint planning; tracked project progress with JIRA dashboards.
• Generated BRDs, FSDs, and FRDs; translated business requirements into technical specifications for seamless migration.
• Conducted training sessions and webinars for internal and external clients to ensure smooth system adoption and understanding of changes.
• Implemented the 'Lift and Shift' methodology for minimal disruption during system migration, with efficient resource usage.
• Developed Power BI dashboards to track key project metrics, including migration progress, performance indicators, and system health, providing stakeholders with real-time insights.
• Designed interactive Power BI visualizations to monitor and report on critical retail, supply chain, and e-commerce transactions, improving data-driven decision-making.
• Ensured the integration of accurate and up-to-date data from different systems into Power BI dashboards, facilitating a comprehensive analysis of project health and timelines.

Tools and Environment: Power BI, JIRA, Agile/Scrum, Oracle Service Bus (OSB), Kafka, SharePoint, and MS Office.

Business Analyst
IDFC Bank, Hyderabad, India |September 2019 – June 2021

• Led integration analysis and created source-to-target mapping for payment interfaces, ensuring seamless transitions from legacy systems to next-generation platforms.
• Collaborated with product owners and stakeholders to prioritize the backlog, define business requirements, and translate them into technical documentation using Visio and PowerPoint.
• Managed cross-team dependencies, tracked project progress (burn down, velocity), and drove continuous improvement initiatives to boost team productivity and innovation.
• Directed end-to-end project management for software upgrades, including developing project plans, validating test scenarios, and delivering enhanced payment flow solutions.

Business Analyst
FedEx, Hyderabad, India | March 2018 – August 2019

• Gathered and documented business requirements, use cases, and wireframes for a web-based Customs Portal to enhance shipment clearance efficiency, and reduce costs.
• Developed SQL queries for data extraction and reporting; created dashboards in JIRA, and maintained project documentation in Confluence for improved tracking and visibility.
• Collaborated with stakeholders to define acceptance criteria, supported development and testing, and led change management throughout the project lifecycle.
• Conducted user training sessions, facilitated project updates, and ensured deliverables met business needs by coordinating with cross-functional teams.