Preethy Saggurthi
Tampa,FL
Summary
Dedicated and licensed nursing professional in Florida and Compact States, adept at thriving in fast-paced environments while managing complex demands. Committed to advancing as a Nurse Case Manager with a strong foundation in customer service, time management, and trend tracking. Proven ability to troubleshoot challenges and develop effective solutions, complemented by excellent verbal and written communication skills. A track record of cultivating positive relationships and consistently exceeding performance goals underscores a passion for delivering exceptional patient care.
Overview
18
18
years of professional experience
1
1
Certification
Work History
REGISTERED NURSE TRANSFER CENTER
Adventist Health
02.2019 - Current
- Responsible for for Facilitating appropriate patient transfers into Community Health Network from referring Physicians and facilities (Hospitals,ED, Long Term Care) This is done in a Call Center Environment
- Obtain clinical information necessary to determine the appropriate Consulting Physicians ,and Clinical Specialists ,Level of Care, and Transport Requirements
- Apply Clinical judgement to facilitate Communication between the referring Physician and the receiving Physician per the anticipated level of care required
- Effectively engage transport and clinical staff to ensure timely,seamless and safe patient transfer to receiving Hospitals
- Work collaboratively with Pre Registration by creating FIN numbers prior to arrival, and also to provide this number to Admitting Physicians for Admitting Orders
- Work Collaboratively with Financial Department in order to get Insurance Authorization for Non Emergent Inpatient Transfers
- Adhere to and Implement Emergency Room Transfers according to EMTALA Guidelines.
- Maintained a high degree of professionalism and empathy during difficult calls, providing emotional support to distressed patients while addressing their concerns.
- Maintained accurate patient records with diligent data entry and effective communication with healthcare professionals.
- Reduced wait times for callers by managing a high volume of calls effectively without compromising quality of service.
- Educated patients on available resources, such as financial assistance programs or support groups relevant to their conditions.
- Prioritized urgent matters while multitasking, ensuring that critical issues were addressed promptly and accurately.
- Assisted in updating internal policies and procedures, leading to an improved workflow within the call center.
- Coordinated care among multiple departments, facilitating seamless patient experiences across various specialties within the practice.
- Upheld strict confidentiality standards regarding sensitive patient information in accordance with HIPAA regulations.
- Provided prompt feedback to supervisors concerning potential issues or trends affecting overall call center operations or patient satisfaction levels.
- Contributed to a positive work environment by actively participating in trainings and supporting colleagues when needed.
- Trained staff on operating procedures and company services.
REGISTERED NURSE
BayCare Health System Inc
12.2014 - 04.2020
- Worked closely with physicians, surgeons, and nursing staff as part of unit team
- Developed and implemented treatment plans for patients with various acute and chronic concerns
- Administered medications, tracked dosages and documented patient conditions
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects
- Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses
- Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization due to complications
- Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes
- Delivered high-quality nursing care to patients on 30-bed medical-surgical unit with emphasis on orthopedics, urology, and gastro-intestinal post-operative patients
- Coordinated care for up to 6 patients per shift in busy setting
- Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction
- Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease
- Completed daily chart audits and assessed clinical records to verify accuracy, evaluate performance against goals and check for appropriate education of patients and families
- Managed direct care of patients, conducted assessments, and documented care activities
- Educated patients and caregivers on proper at-home care and treatment regimens
- Monitored consistent use of aseptic techniques to protect against infection
- Supported patient nutrition needs with assistive feeding and management of gastric tubes.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Registered Nurse
Florida Hospital
09.2007 - 12.2014
- Administered oral, IV, and intramuscular medications as part of patient treatments
- Developed and implemented treatment plans for patients with various acute and chronic concerns
- Managed direct care of patients, conducted assessments, and documented care activities
- Educated patients and caregivers on proper at-home care and treatment regimens
- Conducted accurate chart updates in computer system
- Monitored consistent use of aseptic techniques to protect against infection
- Supported patient nutrition needs with assistive feeding and management of gastric tubes
- Alleviated patient fears of treatments using kind, empathetic communication
- Worked closely with physicians, surgeons, and nursing staff as part of unit team
- Trained and mentored student nurses, interns, and new graduates in proper procedures and care techniques
- Dressed, cleaned, and redressed wound and incision areas
- Stabilized patients experiencing emergency complications and decompensations
- Educated patients on preventive care and lifestyle choices to improve overall health
- Administered oxygen and monitored respiratory performance and stability
- Contributed to team efficiency, optimal patient flow, and accuracy in treatments by maintaining accurate and detailed reports and records
- Administered medications to patients and monitor patients for reactions or side effects to quickly intervene in serious issues.
- Prevented complications for post-operative patients through careful monitoring, early detection of issues, and prompt intervention when needed.
Education
Bachelor of Science - Nursing
Christian Medical College of Nursing
National Registered Case Manager Training Center Online Course Currently Enrolled, Independent Study Basics of Case Management - undefined
Skills
- Experience with Cerner documentation processes
- Excel proficiency
- Effective task prioritization
- Telephone triage nursing
- Care Aware application
- Client engagement
- Effective written communication
- Service excellence
- Effective listening
- Problem-solving skills
- Accurate data entry
- Strong interpersonal skills
Certification
BLS Quarterly RQI Certification
Legal Nurse Consulting training certification
- PALS - Pediatric Advanced Life Support
Languages
English
Full Professional
Hindi
Full Professional
Interests
- Music
- Crafting and DIY Projects
- I enjoy cooking for friends and family gatherings
- Cooking
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Accomplishments
- Documentation - Ensured charting accuracy through precise documentation.
- Implementation - Assisted in implementation of new tracking system that resulted in improved patient care.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
Excel
Epic
Cerner
Care aware
Timeline
REGISTERED NURSE TRANSFER CENTER
Adventist Health
02.2019 - Current
REGISTERED NURSE
BayCare Health System Inc
12.2014 - 04.2020
Registered Nurse
Florida Hospital
09.2007 - 12.2014
National Registered Case Manager Training Center Online Course Currently Enrolled, Independent Study Basics of Case Management - undefined
Bachelor of Science - Nursing
Christian Medical College of Nursing
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