Preeti Desai
Phoenix,AZ
Summary
Dynamic, patient-focused, healthcare professional with 20 years in Specialty Pharmacy, Infusion Pharmacy, Home Health Care Pharmacy, Retail pharmacy and as a Consultant Pharmacist with a strong background in Inflammation, MS, Hepatitis C, Hematology and Oncology. Skilled Pharmacist with strong background in compounding, pharmacological knowledge and patient care. Expert in providing accurate clinical services. Detail-oriented professional goes extra mile to deliver service and support to pharmacy patrons. Productive Clinical Specialty Pharmacist with proven track record of excellent customer service and consistent results. Possesses excellent communication skills, professional attitude and keen attention to detail. Dedicated to using latest technologies and processes to deliver highest level of efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
CLINICAL SPECIALTY PHARMACIST-CENTER OF EXCELLENCE
United Healthcare-Optum Patient Services
Phoenix, AZ
03.2020 - Current
- Providing specialized attention to 130 clinics, 100's of providers and patients to enhance their specialty pharmacy experience including providing product and therapeutic medical information
- Educate providers, pharmacies and patients in proper medication use, drug interactions, recalls, supply issues, benefit issues, side effect managements and reporting adverse events per company guidelines provided
- Performing tasks specific to designate workflow and collaborating closely with other team members and SME to achieve Optum operational goals
- Reviewing prescriptions, clinical information, and orders to make appropriate patient interventions and or prescription interpretations and approvals
- Assessing and reporting adverse drug reactions, inappropriate doses, ineffective and unnecessary medication regimen to improve patient outcomes
- Worked and communicated effectively with team members to deliver quality results by prioritizing and focusing on providers and members
- Training pharmacy residents on all specialty subject matters like oncology, rheumatology, hepatitis, multiple sclerosis, hematology etc
- Actively taking part in department meetings to creatively enhance processes and improve clinical programs for Oncology/Hematology
- CE presenter for specialty subject matter like oncology/hematology and hepatitis C for nurses.
SPECIALTY HOME INFUSION PHARMACIST
CVS Coram Specialty Infusion Services
11.2016 - 02.2020
- Specialty medication expert inclusive of prior authorization processes as well as administration and evaluation
- Utilize strong clinical expertise coupled with deep compassion and sensitivity to build one-on-one relationships and supporting patients receiving infusion therapy (TPN, IV antibiotics, chemotherapy, IVIG, inotropes, and specialty drugs like Remicade, Tysabri, etc.)
- Participate in patient evaluation and chart review for acceptance, product selection, device selection and supply management
- Collect, interpret, and evaluate all physician medication orders for therapeutic appropriateness, cost effectiveness, accuracy, safety, and completeness
- Monitor patient progress and assess lab results while communicating clinical and therapeutic information to physicians, nurses, and other members of healthcare team
- Directly supervise 10-12 pharmacy technicians, nurses, other clinicians and support personnel in appropriate compounding, packaging, labeling and administration process
- Assist in training and orientation of new employees, performance improvement activities and educational programs.
CLINICAL PHARMACIST
Encompass Health Rehab Hospital
09.2006 - 10.2018
- Staff and on-call pharmacist providing drug therapy and administration consultative services to medical, nursing and pharmacy staff
- Interpreted physician medication orders accurately for dosing appropriateness
- Dispensed prescribed medications while adhering to pharmaceutical requirements like packaging, storage, labeling, stability, compatibility, etc.
- Provided patient and clinician education seminars on pain management, diabetes management, anti-coagulation management and stroke prevention
- Utilized Cerner and Pyxis dispensing systems to facilitate drug distribution process and medication use in accordance with pharmacy law and accepted standards of practice
- Served as preceptor for 12 -15 pharmacy students yearly and assisting in discharge counseling patients
- Managed Warfarin and IV antibiotics dosing
- Collaborated with physicians for patient pain management rounds and participating in P&T meetings
- Developed clinical pharmacy programs that both improved quality of care while reducing pharmacy and medical costs such as: medication adherence program, medication reconciliation following transition of care, maintaining drug monographs, reduction of high-risk opioids, and reduction of inappropriate medication use in elderly.
OWNER/ PHARMACY MANAGER
PARADISE PHARMACY
09.2004 - 04.2006
- Served as pharmacy manager and owner for medium to high-volume retail pharmacy
- Led, trained, and cultivated teams of pharmacists, technicians, interns and delivery drivers
- Counseled patients on cost effective alternatives, drug therapy initiation, flu and pneumococcal vaccinations, suboptimal therapy changes or discontinuation and dose changes related to prescriptions, OTC medications as well as dietary supplements
- Conducted patient education, medication reviews, monitored for proper usage and potential side effects of medications
- Dispensed medications and ensure highest levels of customer service and safety
- Compounded hormones and veterinarian prescriptions while soliciting unique new business opportunities
- Managed inventory control, account receivable, payroll, and prescription delivery system for adult care homes.
- Evaluated suppliers to maintain cost controls and improve operations
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs
- Managed day-to-day business operations
CLINICAL PHARMACIST
CVS/Caremark
09.2002 - 06.2004
- Handled incoming patient telephone requests for prescription drug consultation
- Provided relevant and purposeful patient education on various disease states, therapeutic drug regimen, adverse drug interactions, contraindications and therapeutic interchange
- Managed escalations and complaints in empathetic and holistic manner
- Educated pharmacy technicians for PTCB certifications.
Education
Doctor of Pharmacy - Pharmacy
Midwestern University
Glendale, AZ06.2002
Bachelors in Biology - Biology
Roosevelt University
Chicago, IL05.1997
Skills
- Clinical Consultant
- Specialty Management (Oncology/Hematology, Rheumatology, MS, Hepatitis C)
- Policies and Procedures
- Infusion Pharmacy
- Risk Adjustment/ Formulary Management
- Prior Authorization
- Patient Counseling/ Customer Service
- Drug Utilization Review
- Mac and PC operating systems
- Multiple pharmacy-specific platforms (IRIS, OPE and OPEx in Sales Force, Pharmacy Central, Clinical Authorization System), Micromedex, Microsoft Office (Word, Power Point and Excel)
Certification and Licensure
Active Pharmacist License- Arizona and Texas states
CE Presenter (optum certified)- Oncology/Hematology and Hepatitis C
Pharmacy students and resident trainer- encompass health rehab hospital and optum specialty/ Optum Rx
Timeline
CLINICAL SPECIALTY PHARMACIST-CENTER OF EXCELLENCE
United Healthcare-Optum Patient Services
03.2020 - Current
SPECIALTY HOME INFUSION PHARMACIST
CVS Coram Specialty Infusion Services
11.2016 - 02.2020
CLINICAL PHARMACIST
Encompass Health Rehab Hospital
09.2006 - 10.2018
OWNER/ PHARMACY MANAGER
PARADISE PHARMACY
09.2004 - 04.2006
CLINICAL PHARMACIST
CVS/Caremark
09.2002 - 06.2004
Doctor of Pharmacy - Pharmacy
Midwestern University
Bachelors in Biology - Biology
Roosevelt University
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