PREETI JOSHI
Orange,CA
Summary
Experienced Head Esthetician with a proven track record of delivering exceptional skincare and beauty services. Passionate about promoting skin health and providing tailored solutions to clients' unique needs. Skilled in performing a wide range of advanced facial treatments, skincare analysis, and recommending effective homecare regimens. Committed to staying updated on the latest industry trends, products, and technologies to deliver top-notch services. Strong communication and customer service skills, coupled with a dedication to creating a relaxing and rejuvenating experience for every client. Seeking an opportunity to leverage my expertise and leadership skills to contribute to a thriving spa or skincare clinic. Dedicated Head Esthetician with 9 years of experience in the skincare and beauty industry, seeking a challenging position to lead and elevate a team while providing exceptional skincare services to clients. Adept at fostering a positive client experience, implementing effective skincare treatments, and staying current with industry trends.
Overview
15
15
years of professional experience
Work History
Head Esthetician
N4 Skincare
01.2016 - Current
- Conducted comprehensive skincare consultations, analyzed clients' skin conditions, and recommended personalized treatment plans.
- Performed a wide range of advanced facial treatments, including chemical peels, microdermabrasion, extractions, and LED therapy.
- Developed and maintained client relationships, ensuring exceptional customer satisfaction and repeat business while upholding client confidentiality.
- Competent in handling potential emergency situations during treatments, such as adverse reactions or allergic responses, with a focus on taking quick and appropriate action.
- Managed inventory and product ordering to ensure adequate stock levels and optimal product selection.
- Collaborated with the management team to implement marketing initiatives and promotions.
- Maintained clean and organized workspace, ensuring compliance with sanitation standards.
Wax Specialist
European Wax Center
01.2016 - 01.2020
- Demonstrated proficiency in various waxing services, including but not limited to body waxing, facial waxing, and intimate waxing.
- Conducted thorough client consultations to assess skin type, hair growth patterns, and any potential contraindications.
- Provided exceptional hair removal services, ensuring client comfort, safety, and hygiene.
- Maintained a high level of client satisfaction, resulting in a strong and loyal client base.
- Educated clients on post-waxing care and recommended appropriate products to minimize discomfort and promote skin health.
- Stayed updated on the latest waxing techniques, products, and industry trends through continuous education while obtaining red-level status.
General Manager
Hampton Inn
01.2009 - 01.2015
- Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and guest services.
- Lead and motivate a diverse team of staff members, fostering a culture of excellence in guest service and teamwork.
- Develop and manage budgets, control costs, and ensure financial targets are met or exceeded.
- Maintain high levels of guest satisfaction by addressing and resolving guest concerns and feedback promptly.
- Implement and enforce standard operating procedures (SOPs) to maintain quality and consistency in service delivery.
- Conduct regular training sessions to enhance staff skills and uphold service standards.
- Spearheaded renovation and maintenance projects to ensure the hotel's physical infrastructure is well-maintained.
- Continuously monitor industry trends and competitors to identify opportunities for improvement and innovation.
Education
Associate of Science -
Marymount California University
Palo Verde, CA08.2005
Skills
Product Knowledge
Wax Techniques
Skincare Analysis
Advanced Facial Treatments
Client Relationship Management
Sanitation and Safety Protocols
Additional Information
- Licenses , Licensed Esthetician, State of California (Current) 2
Timeline
Head Esthetician
N4 Skincare
01.2016 - Current
Wax Specialist
European Wax Center
01.2016 - 01.2020
General Manager
Hampton Inn
01.2009 - 01.2015
Associate of Science -
Marymount California University
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