Deependra Soni
North Mankato,MN
Summary
Forward-thinking professional with 6+ years experience in overseeing operations, driving business strategy and overhauling distribution networks. Highly proficient in business development and strategic planning resulting in consistent growth and profitability. Proven leader with track record of successful communication, client relationship building, and achievement of sales goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Operation Executive
TeamLease Services Ltd (Flipkart Internet Pvt Ltd)
Bengaluru, Karanata
08.2021 - Current
- Managed seller performance, including RTD (Ready to dispatch), seller reattempts, and seller cancellations.
- Managed packaging-related escalations, ensuring timely resolution of issues to maintain product integrity and customer satisfaction.
- Created new product listings via the catalog, ensuring accurate descriptions, pricing, and inventory details to optimize product visibility and sales.
- Developed and implemented strategic plans to achieve company objectives.
- Addressed first-mile pickup issues, ensuring timely resolution to maintain CPD (Customer promise date) metrics and optimize delivery efficiency.
- Onboarded vendors based on high-demand zones to maximize customer reach and enhance service speed.
- Managed vendors and stakeholders to enhance operational efficiency and drive business growth.
- Analyzed data and streamlined processes to improve FBF (Fulfilled by Flipkart) shares and optimize operational performance.
- New Product Initiative:
- Led cross-functional teams to develop and enhance products and services, including the launch of a new label size to reduce seller CoDB by 0.15/order and minimize relabeling efforts in the supply chain. Participated in testing pilots for transitioning sellers to new eligibility criteria, ensuring GMV stability.
Operation Executive
TeamLease Services Ltd
Delhi, Delhi
02.2020 - 06.2021
- Managed order processing, inventory, promotions, customer queries, and team coordination for appliances, ensuring efficient sales, logistics, and service delivery at Flipkart and Amazon seller portal.
Sales Executive
Santa Eventz & Exhibitions Pvt. Ltd.
Delhi, Delhi
02.2019 - 02.2020
- Processed air conditioner orders at Flipkart and Amazon seller portal, managed purchase invoices, inventory reports, and offline customer support.
Sales Executive
Parisham Resources Pvt. Ltd.
Delhi, Delhi
06.2018 - 02.2019
- Managed home automation product orders and inventory on Flipkart and Amazon seller portal, warehouse operations, cross-selling initiatives, and customer relationships, ensuring smooth logistics and handling returns.
Education
Bachelor of Technology - Electrical, Electronics And Communications Engineering
Sagar Institute of Technology And Management
Barabanki, Uttar Pradesh06-2017
Skills
- Logistics management
- Cross-functional coordination
- Operational excellence
- Growth planning
- Operational management
- Business development
Accomplishments
- Received the Best Performance and Appreciation Award for consistently exceeding targets and delivering exceptional results.
Languages
English
Full Professional
Hindi
Native/ Bilingual
Certification
- Power BI certification to analyze the data
Timeline
Senior Operation Executive
TeamLease Services Ltd (Flipkart Internet Pvt Ltd)
08.2021 - Current
Operation Executive
TeamLease Services Ltd
02.2020 - 06.2021
Sales Executive
Santa Eventz & Exhibitions Pvt. Ltd.
02.2019 - 02.2020
Sales Executive
Parisham Resources Pvt. Ltd.
06.2018 - 02.2019
- Power BI certification to analyze the data
Bachelor of Technology - Electrical, Electronics And Communications Engineering
Sagar Institute of Technology And Management
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