Prem lagun
Pataskala,OH
Summary
Highly organized Process Assistant with a background in managing workflow, streamlining processes, and maintaining documentation. Skilled at coordinating tasks, improving efficiency, and implementing process improvements. Known for solid leadership skills, the ability to work under pressure, and the ability to prioritize tasks efficiently. Significant contributions include developing innovative strategies that optimize productivity and enhance operational effectiveness.
Dynamic leader and problem-solver with a proven track record at Amazon, adept at enhancing process flows and improving customer experience. Excelled in leadership roles, significantly boosting team efficiency and performance. Skilled in Microsoft Excel and communication, consistently achieving goals with innovative solutions.
Overview
5
5
years of professional experience
Work History
Process Assistant
Amazon Fulfillment Center
Etna, OH
02.2024 - 07.2025
- Responded to advanced issues with professional and relationship-focused approach.
- Identified areas for improvement and recommended solutions to optimize processes.
- Prepared reports summarizing process performance, progress, and recommendations for optimization.
- Assisted in the development of efficient and effective process protocols.
- Maintained inventory of office supplies and placed orders when necessary.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Organized files, developed spreadsheets, faxed reports and scanned documents,
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Identified potential risks associated with proposed changes or implementations of processes.
- Provided support to team members in resolving process-related issues.
FC Associate
Amazon
Etna, Ohio
03.2021 - 04.2022
- I have experience in pick and pack at the Amazon Fulfillment Center. My department’s responsibilities are to prepare incoming customer orders at a given rate.
- The job also entails understanding the processes when we come across hindering boundaries.
- I can easily meet my team goal, and I have been awarded dot positives for no quality errors.
- Pick Learning Ambassador - The key role of an ambassador is to help onboard incoming associates, getting them comfortable with their new workplace environment, and ensuring they are set up with the knowledge to succeed.
- I’m also responsible for setting a good example for my fellow coworkers, overcoming any boundaries that may be caused by communication, looking for ways to improve the onboarding experience, and being available to help those even outside of training.
- The role of a learning ambassador has been extremely rewarding to me.
- While allowing me to help new hires obtain a sense of comfort and understanding, which is rewarding.
- I’ve also been able to build on my communication and leadership skills as well.
Shipping department
L-Brands LIMITED
Reynoldsburg, Ohio
10.2020 - 02.2021
- Work mainly consisted of physical labor, though I did receive my first leadership experience when it came to training new hires and supervising their productivity.
- Coordinated returns process, including inspection and restocking of merchandise.
- Estimated project materials, time and staffing requirements based on work orders and job specifications.
Education
Cyber security - Cyber security
Erie Community college
Buffalo, NYSkills
- Communication
- Leadership
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Improving Customer Experience
- Microsoft Office skills
- Organization
- Time management
- Computer Skills
- Performance monitoring
- Six sigma techniques
- Process flows
Activities
- Ability to demonstrate good judgment when dealing with owners/guests and staff members.
- Proficient in time management; the ability to organize and manage multiple priorities.
- Ability to learn new programs such as company reporting and associate timekeeping.
- Help in creating a courteous, friendly, professional work environment.
- Computer proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Timeline
Process Assistant
Amazon Fulfillment Center
02.2024 - 07.2025
FC Associate
Amazon
03.2021 - 04.2022
Shipping department
L-Brands LIMITED
10.2020 - 02.2021
Cyber security - Cyber security
Erie Community college
Similar Profiles
Donald BoldingDonald Bolding
Learning Trainer Lead at Amazon Fulfillment CenterLearning Trainer Lead at Amazon Fulfillment Center
Shandreka NashShandreka Nash
Amazon Associate at Amazon Fulfillment CenterAmazon Associate at Amazon Fulfillment Center
Tanisha M. FranklinTanisha M. Franklin
Fulfillment Center Associate at Amazon Fulfillment CenterFulfillment Center Associate at Amazon Fulfillment Center