Prem Joseph Gunde
Stockton,CA
Summary
Multitasking Business Process Analyst supporting definition and implementation of strategic initiatives for business transformation. Highly respectful employee with over 2.9 years of communicating and collaborating with business experts and recommending project team requirements. Remaining composed in all types of situations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Business Process Analyst
Accenture
07.2022 - 07.2023
- Working for Google Process as third party vendor
- Providing the data to the clients regarding the fraudulent apps running on the play store.
- Gathering information from media and engaging with customers to gain a thorough understanding of the underlying factors, behind the fraud incidents they have experienced.
- Analyzing the data to identify root causes of problems and recommend corrective actions.
- We need to have a discussion with our clients about the feedback we have received regarding WBRs. Then make an informed decision, about whether or not to remove the app from the play store.
Claims Associate
Legato Health Technologies LLP
11.2020 - 06.2022
- The process will include enrollment of applications submitted by applicant into the system accurately within the TAT
- Meeting RE & Quality scores
- Developed in-depth understanding of insurance policies and procedures to give accurate recommendations to suit clients' needs.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Updated claims system to track claim status and provide relevant information to other department.
- Analyzed and addressed escalated claims to resolve issues quickly.
Education
Bachelors of Commerce - Accounting And Business Management
Wesley Degree College
Hyderabad, INDIA05.2019
High School - Civics, Economics And Commerce
Bhavan's Junior College
Hyderabad, INDIA05.2016
Secondary School Certificate - General
Narayana E-Techno School
Hyderabad, INDIA05.2014
Skills
- MS Word
- MS Excel
- MS Power point
- MS Outlook
- Data Monitoring
- Requirements Definition
- Quality Reporting
- Department Development
- Team Collaboration
- Process Change Improvements
- Client Requirements
- Operational Efficiency
Timeline
Business Process Analyst
Accenture
07.2022 - 07.2023
Claims Associate
Legato Health Technologies LLP
11.2020 - 06.2022
Bachelors of Commerce - Accounting And Business Management
Wesley Degree College
High School - Civics, Economics And Commerce
Bhavan's Junior College
Secondary School Certificate - General
Narayana E-Techno School
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