Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

PREMKUMAR R.S

Principal Site Operation Engineer
Prosper,TX

Summary

  • Having 12 years of IT experience as an Oracle Database Administrator .
  • Having 10 years of experience in customer support
  • Having 8 years of experience in AWS Cloud .
  • Installation & troubleshooting experience in Oracle 9i, 10g, 11g and 12c and 19c on Linux and Windows .
  • Experience in EC2, EBS, VPC, Security Group, ELB, Auto Scaling, CloudWatch, etc
  • Hands-on experience in RMAN Backup, DR.
  • Working in DevOps tools like Docker, Jenkins, Git
  • Hands on experience in 12c to 19 c migration.
  • Experience in Oracle Weblogic,11g AS.
  • Possess strong communication, relationship management, coordination, analytical and problem-solving skills.
  • Quick adaptability to new technologies & zeal to improve technical skills.

Detail-oriented, organized, and meticulous employee. Works at a fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Competent Engineering professional offering a foundation in engineering project management and design. History of success in performing load and cost calculations and establishing clear parameters.

Overview

16
16
years of professional experience
2
2
Certifications

Work History

Principal Site Operation Engineer

zuora
10.2023 - Current
  • Monitored and controlled inventory, encompassing daily production, workflow and distribution
  • Managed inventory, production, workflow and distribution each stage of product life cycle and recommending improvements to streamline processes.
  • Automation experience and self-healing approaches/technologies is plus
  • Analytical and problem-solving skills, particularly as it relates to issue diagnosis and resolution
  • Continuous improvements in people, processes, and technology.
  • Manage technical operation shifts to ensure that the production environment is covered 24x7.

Senior Manager,Technical Operations

Zuora
11.2020 - 09.2023


  • Ensures development and maintenance of technical documentation, including knowledge articles
  • Participates in Root Cause Analysis reviews as needed
  • Serves as escalation point with cloud vendor during Major Incident
  • Create and maintain best practice standards for technical and SRE operations.
  • Coordinate and participate in projects to design, develop, test, install, and maintain production service worldwide in mixed on-prem and public cloud service
  • Identify, build, and deploy automated tasks and create or maintain operational tools
  • Identify and implement where policy changes could be improved
  • Lead efforts to diagnose and resolve complex systems configurations, production improvements and deployment problems
  • Provide support when operational problems occur, and root cause analysis
  • Demonstrate the ability to lead and guide team within fast-paced complex environment.


Team Leader Manager

Zuora
05.2017 - 11.2020
  • Support technology and customer operational environments
  • Building the effectiveness, productivity and performance of the team
  • Identifying and working to remove obstacles to the teams productivity
  • Fostering collaboration and building relationships with project/development teams within the product.
  • Supporting team members with a focus on personal development
  • Leading great communication practices inside the team and with other teams interact with.
  • Lead by example through technical excellence

Senior DBA

Zuora
02.2012 - 04.2017
  • Installation and maintenance of Oracle Products on Windows and LINUX platforms.
  • Looked into day-to-day activities of Production database, Monitoring its growth and
    performance.
  • Enrolling new users, System and object privileges and managing user quotas.
  • Managing the physical and logical objects of the database.
  • Monitoring the unwanted User Session and killing them if needed.
  • Rebuild Index to rectify segment fragmentation.
  • Identifying Chained Rows and rectify them.
  • Handling Database backups using Hot and Cold backup.
  • Working with RMAN managed backup, restore and recovery
  • Configuration of DATAGUARD (DR) Physical Standby Database.
  • Creation of Clone Database for testing environment.
  • Logical backup of database using Export and Import utility.
  • Experience on Utilities like DBVerify, TKPROF,SQL TRACE,Explain,.
  • Gathering database statistics based on STATSPACK reports..

Senior Database Administrator

Inatech (Calsoft Group)
05.2010 - 01.2012
  • Performing daily maintenance including monitoring backups, managing disk space, and maintaining database objects
  • Participating in on-call rotation and working occasionally after hours or on weekends
  • Cloning and refreshing of databases
  • Responding to client email requests
  • Maintaining client documentation including database topology, connection procedures, and special instructions
  • Providing database security administration such as User ID’s, Passwords, roles, etc
  • Monitoring and responding to alerts posted from client databases.
  • Hands on experience in Oracle SOA BPEL.

ORACLE Database administrator

Innovan
05.2008 - 05.2010
  • 24 Months worked in INNOVA as a, 20 Months Worked in INATECH (Calsoft group of company ) as a Database administrator - Chennai.L2.
  • Install and configure the DB
  • Create the users and grant the privileges.
  • Killed the user sessions.
  • Take a backup using expdp .

Education

Diploma - electrical and electronics

Bachelor - Computer Applications

Madurai Kamaraj University

Master of computer Applications - undefined

Anna University(JJ engineering college Trichy)

Skills

    Oracle DBA

undefined

Certification

10g Oracle Certified Professional from Oracle Corporation – OCP

Additional Information

  • Coordinating the team to meet the deliverable at prompt time
  • Documenting and reviewing the action taken on each iteration
  • Post production support
  • Coordinating the team to meet the deliverable at prompt time
  • Monitoring the Service availability, Capacity Management
  • Created the server in on cloud and configure the Database
  • Enable the inbound and Outbound IP
  • Create the new volume with encryption format
  • Install tomcat and configure Apex
  • Install apache and enable SSL

Timeline

Principal Site Operation Engineer

zuora
10.2023 - Current

Senior Manager,Technical Operations

Zuora
11.2020 - 09.2023

Team Leader Manager

Zuora
05.2017 - 11.2020

Senior DBA

Zuora
02.2012 - 04.2017

Senior Database Administrator

Inatech (Calsoft Group)
05.2010 - 01.2012

ORACLE Database administrator

Innovan
05.2008 - 05.2010

Diploma - electrical and electronics

Bachelor - Computer Applications

Madurai Kamaraj University

Master of computer Applications - undefined

Anna University(JJ engineering college Trichy)

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PREMKUMAR R.SPrincipal Site Operation Engineer