Summary
Overview
Work History
Education
Skills
Accomplishments
Activities
Timeline
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Prescilla DeCastro

Missouri City

Summary

I enjoy innovation and love to experiment with different ideas and I am known for inspiring and devising original, thought-provoking concepts. Most recently, I was working in the fragrance marketing industry, with a high concentration in client service and sales. I advised and consulted clients on fragrances and diffuser equipment to enhance the ambience of their space. I have cultivated talents in marketing and advertising, social media and brand development through diverse experiences. These skills, along with my passion for this field, align with the qualities you desire. I excel in a workplace that promotes a culture of consensus-driven and high-energy teamwork.

Overview

3
3
years of professional experience

Work History

Sales Assistant

Air Aroma
08.2022 - 11.2023
  • Assist with the development of sales proposals & marketing packets for clients
  • Analyze data to identify sales opportunities to assist customers with product and fragrance recommendations
  • Updating job knowledge by reading professional publications and relevant media sources and maintaining personal networks via LinkedIn to expand network via networking events and opportunities.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Researched new clients for sales team, inputting contact information into Salesforce.
  • Built customer loyalty and retention by delivering excellent customer service.

Lash Retail Consultant

Amazing Lash Studio
12.2020 - 08.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted clients in contractual agreements and pitched products/services.
  • Processed customer returns to manage smooth refunds and exchanges following store procedures.
  • Experience in calendar management that included scheduling/conducting interviews, booking appointments, and creating/managing schedules.
  • Provided daily reports with royalty, schedules, commission, and total sales.
  • Addressed and solved client issues to increase customer satisfaction.

Assistant Retail Manager

Mavis Tire
06.2020 - 12.2020
  • Greeted clients as first point of contact, assessed situation of vehicle and directed to an appropriate mechanic
  • Responsible for scheduling mechanics/technicians' work, ordering parts, ensuring the quality and timely completion of jobs exceeding customer expectations
  • Implemented strategies focused on increasing store sales and customer satisfaction.
  • Produced regular sales reports, analyzed data and identified areas for improvement.
  • Managed a small team of mechanics for quality assurance services and to have an efficient operation of the repair shop.

Education

Bachelor's Degree of Science - Business Administration, Marketing

Montclair State University
Montclair, NJ
05.2022

Skills

  • Organization
  • Collaboration
  • Creative Thinking
  • Problem-Solving
  • Time Management
  • Relationship Building
  • Digital Marketing
  • Social Media (Instagram, Facebook, Tik Tok, Twitter, LinkedIn)
  • Edit & create on Canva
  • Proficient in Microsoft Office

Accomplishments

Competitive Collegiate Dance Team at Montclair State University, 2019-2020

Activities

Competitive Collegiate Dance Team, Montclair State University, 08/2019, 05/2020

Timeline

Sales Assistant

Air Aroma
08.2022 - 11.2023

Lash Retail Consultant

Amazing Lash Studio
12.2020 - 08.2022

Assistant Retail Manager

Mavis Tire
06.2020 - 12.2020

Bachelor's Degree of Science - Business Administration, Marketing

Montclair State University

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Prescilla DeCastro