PRESCOTT LAFONTAINE
Tacoma ,WA
Summary
Highly motivated and passionate with extensive customer service and sales experience. Maintains an outgoing, professional attitude while striving to understand the needs and wants of the customer. Dedicated to life-long learning, both in and outside of the workplace. Self-motivated and willing to accept a challenge.
Overview
6
6
years of professional experience
Work History
Production Assembler
Hörmann Northwest Door
11.2023 - Current
- Demonstrated exceptional attention to detail while assembling intricate components, resulting in fewer defects and higher overall quality levels.
- Maintained a clean and organized workspace, allowing for efficient workflow and adherence to safety protocols.
- Worked different stations to provide optimal coverage and meet production goals.
- Improved production efficiency by assembling products according to established guidelines and quality standards.
Apprentice Plumber
West Sound Plumbing Service
02.2023 - 07.2023
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Installed plumbing systems and fixtures in both residential and commercial properties.
- Followed safety practices and procedures to reduce on-site risks.
- Installed plumbing equipment and fixtures in compliance with the proper building codes and industry practices.
Merchandiser
Columbia Distribution
09.2022 - 01.2023
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Verified products appeared at correct locations in proper quantities.
Sales Representative
Nature's Elements
11.2021 - 01.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted in product placement and visual merchandising, maintaining an attractive and inviting appearance.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Car Detailer
Caliber Collision
06.2021 - 10.2021
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Reported daily work progress and encountered problems to management.
Customer Service Representative
Kay Parks Autobody
01.2021 - 05.2021
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
General Labor Construction Worker
Integrated Northwest Construction
07.2020 - 09.2020
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
Food Service Worker
Dairy Queen Grill & Chill
10.2018 - 06.2020
- Assisted management in conducting training for new employees.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Communicated with employees about customer needs and where workflow can be improved.
Education
High School Diploma -
Timberline High School
Lacey, WA06.2020
Associate of Arts -
South Puget Sound Community College
Olympia, WA06.2020
Skills
- Calm and Professional Under Pressure
- Understanding Customer Needs
- Efficient and Detail-Oriented
- Data Entry and Maintenance
- Interpersonal Skills
- Productivity and Efficiency
- Client Development and Retention
- Communication Skills
Timeline
Production Assembler
Hörmann Northwest Door
11.2023 - Current
Apprentice Plumber
West Sound Plumbing Service
02.2023 - 07.2023
Merchandiser
Columbia Distribution
09.2022 - 01.2023
Sales Representative
Nature's Elements
11.2021 - 01.2022
Car Detailer
Caliber Collision
06.2021 - 10.2021
Customer Service Representative
Kay Parks Autobody
01.2021 - 05.2021
General Labor Construction Worker
Integrated Northwest Construction
07.2020 - 09.2020
Food Service Worker
Dairy Queen Grill & Chill
10.2018 - 06.2020
High School Diploma -
Timberline High School
Associate of Arts -
South Puget Sound Community College
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