Preshus Dixon
Dolton,IL
Summary
Proven Relationship Banker with a track record at Wintrust, adept in relationship building and sales expertise. Excelled in elevating customer satisfaction and loyalty through creative thinking and effective resolution of concerns. Skilled in banking and cash handling, significantly enhanced client financial goals and sales revenue without exceeding a single numerical percentage.
Overview
11
11
years of professional experience
Work History
Relationship Banker
Wintrust
05.2023 - Current
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Processed customer payments and account setup charges.
- Assisted customers with completing required forms for opening and closing bank accounts.
Sales Manager
SAIL Loans / Americash Loans
06.2013 - 04.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Implemented systems and procedures to increase sales.
Education
Bachelor of Science - Business Administration
University of Illinois At Chicago
Chicago, IL05.2008
Skills
- Relationship building and management
- Customer Service-Oriented
- Sales expertise
- Cash Handling
- Creative Thinking
- Loans
- Banking
Timeline
Relationship Banker
Wintrust
05.2023 - Current
Sales Manager
SAIL Loans / Americash Loans
06.2013 - 04.2023
Bachelor of Science - Business Administration
University of Illinois At Chicago
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