Presila Paez

• Assisted residents with daily living activities while maintaining dignity and comfort
• Documented resident care, intake, and output accurately in charting systems
• Repositioned residents and supported mobility to reduce skin breakdown risk
• Maintained clean, sanitized environments aligned with infection control standards
• Supported meal service and feeding assistance according to individualized care plans

• Conducted property tours and matched prospects with available units based on budget, amenities, and lease requirements.
• Explained lease terms, community policies, and move-in procedures to support informed tenant decisions.
• Processed rental applications, verified documentation, and maintained accurate resident and lease records.

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• Managed resident inquiries, resolved concerns, and routed maintenance requests to appropriate property teams.

• Assisted customers with product locations, pricing questions, and purchase recommendations.
• Resolved customer concerns quickly, preserving positive service experience and repeat business.
• Delivered prompt, accurate checkout service while handling cash, card, and fuel transactions.
• Maintained clean, organized sales floor and stocked merchandise to support smooth operations.