Summary
Overview
Work History
Education
Skills
Timeline
Server

Presious heard

Atlanta,Fulton

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Juicy Crab. Proven ability to enhance guest engagement and satisfaction through personalized service and effective communication. Strong multitasking capabilities and adherence to cleanliness standards ensure a safe and enjoyable dining experience. Committed to maintaining high food safety practices.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Server

Juicy Crab
05.2023 - 01.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Barista

Starbucks
03.2021 - 04.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Food Service Worker

Popeye's Restaurants
01.2018 - 01.2020
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Education

High School Diploma -

Tricities High School
East Point Georgia
05-2018

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Cleanliness standards
  • Customer service
  • Safe food handling
  • Menu memorization
  • Memory retention
  • Professional appearance
  • Food safety practices
  • Table bussing
  • Food station setup

Timeline

Server

Juicy Crab
05.2023 - 01.2024

Barista

Starbucks
03.2021 - 04.2022

Food Service Worker

Popeye's Restaurants
01.2018 - 01.2020

High School Diploma -

Tricities High School

Similar Profiles

CREATE PROFILE
Presious heard