Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Preslee Dillinger

Viola,AR

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Provides professional and courteous customer service with high levels of integrity and accuracy. Willingness to take on added responsibilities to meet team goals. Punctual with outstanding mathematic skills. Very detailed oriented, making sure to never violate HIPAA.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bank Teller

Bank Of Salem
05.2022 - Current
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Provided customer records, account statements and copies of checks.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Maintained friendly and professional customer interactions.
  • Processed wide variety of retail banking transactions for personal and commercial customers.

Waitress

Fun Days
03.2020 - 08.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

No Degree - General Studies

Ozarka College
Melbourne, AR

Associate of Arts - General Studies

Arkansas State University Mountain Home
Mountain Home, AR
05.2023

High School Diploma -

Viola High School
Viola, AR
05.2022

Skills

  • Strategic Financial Planning
  • ATM Balancing
  • High Net Worth Individuals Marketing
  • Reading Comprehension
  • Virtualization Technologies
  • Customer Relationship Development
  • Pleasant and Personable
  • Social Perceptiveness
  • MS Office Proficiency
  • Hospitality and Accommodation

Certification

  • CPR
  • Basic Life Support
  • Microsoft

Timeline

Bank Teller

Bank Of Salem
05.2022 - Current

Waitress

Fun Days
03.2020 - 08.2022

No Degree - General Studies

Ozarka College

Associate of Arts - General Studies

Arkansas State University Mountain Home

High School Diploma -

Viola High School

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Preslee Dillinger