Dynamic professional with extensive experience in administrative support and office management. Committed to fostering teamwork and driving successful results. Expertise in scheduling, effective communication, and innovative problem-solving. Trustworthy, adaptable, and poised to enhance organizational success.
Overview
8
8
years of professional experience
Work History
Patrol Deputy
Clearwater County Sheriff's Office
03.2024 - Current
Enhanced public safety by patrolling assigned areas, responding to emergencies, and enforcing laws and regulations.
Conducted regular security checks at businesses and residences within the assigned patrol area to deter potential criminal activity.
Served warrants, summonses, subpoenas and other official papers.
Collaborated with local organizations and schools to promote crime prevention initiatives and foster positive community relations.
Conducted thorough investigations for various incidents, gathering evidence and interviewing witnesses to solve cases effectively.
Gathered physical evidence and preserves for court.
Participated in specialized training sessions to expand knowledge of law enforcement practices and enhance on-the-job performance.
Completed detailed reports for each incident handled, ensuring accurate documentation for future reference or legal proceedings.
Responded to emergency calls to provide assistance to citizens in need.
Utilized clear communication and interpersonal skills to build relationships with citizens.
Built excellent rapport and working relationship with community to build trust and improve upon communication.
Identified, pursued and arrested suspects and perpetrators of criminal acts.
Handled citation and traffic violation paperwork.
Provided testimony in court proceedings.
Server
Red Lobster
10.2022 - 05.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Finance Administrative Specialist III
Nez Perce Tribe
03.2020 - 03.2024
Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
Enhanced team productivity by providing administrative support and coordinating daily operations.
Facilitated communication between departments, organizing meetings and distributing essential information.
Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
Streamlined office processes by implementing efficient document management and filing systems.
Provided exceptional reception services such as answering phone calls professionally, directing them appropriately while maintaining visitor logs.
Increased efficiency in data entry tasks through the implementation of advanced software tools.
Ensured accuracy in financial records by reconciling accounts and preparing detailed reports.
Assisted coworkers and staff members with special tasks on daily basis.
Managed filing system, entered data and completed other clerical tasks.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
Lead Surveillance Officer
Clearwater River Casino
08.2016 - 09.2020
Safeguarded company assets from theft or damage by meticulously observing all areas requiring protection.
Maintained a safe environment for staff and visitors through diligent observation and quick response to potential hazards.
Assisted law enforcement agencies in investigations, providing valuable information gathered through surveillance operations.
Identified and documented unauthorized actions by employees.
Conducted detailed incident reports following any security breaches or suspicious occurrences, aiding in preventing future incidents.
Maintained strict confidentiality of sensitive information acquired during surveillance operations, protecting the privacy and security of employees and patrons.
Participated in regular training sessions to hone skills and stay current on evolving trends within the field of surveillance.
Ensured compliance with company policies and procedures through consistent monitoring and enforcement of rules among employees and visitors.
Updated daily logs and produced reports outlining surveillance activities.
Supervised or trained surveillance observers.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Evaluated staff performance and provided coaching to address inefficiencies.
Education
High School Diploma -
Lapwai High School
Lapwai, ID
05-2016
Skills
Integrity and ethics
Communication Skills
Document management
Crisis Management
Adaptability
Multitasking Abilities
Scheduling
Billing oversight
Problem-solving abilities
Business correspondence
Account reconciliation
Office record management
Customer relations and communications
Spreadsheet Creation
Database entry
Professional networking
AR/AP
Telephone and email etiquette
Self motivation
Timeline
Patrol Deputy
Clearwater County Sheriff's Office
03.2024 - Current
Server
Red Lobster
10.2022 - 05.2024
Finance Administrative Specialist III
Nez Perce Tribe
03.2020 - 03.2024
Lead Surveillance Officer
Clearwater River Casino
08.2016 - 09.2020
High School Diploma -
Lapwai High School
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