Presleigh Gilbreath
Kilgore
Summary
Personable and organized individual with keen eye for detail and positive, upbeat attitude. Possesses strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Kilgore College
09.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Processed cash transactions efficiently, ensuring accurate financial handling.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered customer inquiries and clarified details regarding charges.
- Maintained detailed records of daily sales and cash flow activities.
FRONT DESK
Planet Fitness
06.2024 - 09.2024
- Navigate DataTrek to Cancel, Freeze and Startup memberships.
- Answering phone calls for inquiries about memberships and the gym.
- Maintaining upkeep of the gym.
- Interacting with customers at the front desk.
- Doing inventory
- Counting Drawers
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
TEAM MEMBER
Mo' Bettahs
11.2023 - 03.2024
- Money handling
- Using a POS system to check people out
- Managing and Organizing stored items.
- Answering phone calls to create Online orders through a POS.
- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Adapted quickly to changing demands during peak hours, effectively managing time and priorities.
- Engaged with customers to address inquiries and resolve issues, promoting a welcoming atmosphere.
PARTY HOST/OFFICE
Shenaniganz
05.2022 - 07.2023
- Navigate and accept payments through online POS systems.
- Navigate Excel and Word for use of reviews and party selections.
- Deliver all event information to the customer, VIA Email, Phonecall.
- Manage and communicate with big groups.
- Handling cash payments.
- Collaborated with team members to streamline party operations, improving efficiency during peak times.
- Communicated with parents to understand preferences, tailoring events to meet specific needs and expectations.
- Handled customer inquiries and feedback professionally, resolving issues promptly to ensure positive experiences.
Education
HIGH SCHOOL DIPLOMA -
North Forney Highschool
Forney, TX05.2024
Associate of Arts - Criminal Justice
Kilgore College
Kilgore, TX05-2027
Skills
- Adaptability and flexibility
- Problem-solving abilities
- Active listening
- Excellent communication
- Microsoft Word
- Telephone etiquette
- Confidential information management
- Cash handling experience
- Multi-line phone handling
- Data entry accuracy
LANGUAGES
Spanish
Bilingual
Timeline
Administrative Assistant
Kilgore College
09.2024 - Current
FRONT DESK
Planet Fitness
06.2024 - 09.2024
TEAM MEMBER
Mo' Bettahs
11.2023 - 03.2024
PARTY HOST/OFFICE
Shenaniganz
05.2022 - 07.2023
HIGH SCHOOL DIPLOMA -
North Forney Highschool
Associate of Arts - Criminal Justice
Kilgore College