Presleigh Singleterry
Rockford,IL
Summary
Dynamic professional with a strong background in customer service and staff supervision. Proven ability to resolve conflicts and manage time effectively while maintaining high standards of reliability. Skilled in inventory management and fostering positive relationships, contributing to team success and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Temp Worker
Instawork
05.2022 - Current
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Food preparation, food safety
- Housekeeping
- Stocking
Assistant Teacher
Great Start Preschool
06.2022 - 11.2022
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Store Supervisor
Tropical Icecream
05.2020 - 05.2022
- Conducted inventory analysis to determine optimal stock levels.
- Supervised associates by providing direction and instruction for stocking, serving customers, cashier duties, cleaning
- Answered product questions and assisted customers in selection and checkout.
- Answered questions about store policies and addressed customer concerns.
Team Member
Twisters Burgers and Burritos
01.2018 - 03.2019
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Assisted with inventory counts and stocking of merchandise.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Team Member
Burlington
05.2017 - 01.2018
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted customers in selecting merchandise best suited to needs.
- Monitored and verified merchandise for proper prices and labels.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
GED -
Skills
Technical skills
Sales experience
Bookkeeping
Interpersonal skills
Reliability
Multitasking Abilities
Conflict resolution
Supply restocking
Time management abilities
Customer service
Staff supervision
Timeline
Assistant Teacher - Great Start Preschool
06.2022 - 11.2022
Temp Worker - Instawork
05.2022 - Current
Store Supervisor - Tropical Icecream
05.2020 - 05.2022
Team Member - Twisters Burgers and Burritos
01.2018 - 03.2019
Team Member - Burlington
05.2017 - 01.2018
The ASK Academy - GED,