Presley Adkins
Fairborn,OH
Summary
Dynamic and dedicated crew member with proven expertise in customer service and food preparation at Wendy's. Recognized for enhancing guest satisfaction through efficient order processing and maintaining high cleanliness standards. Strong team collaborator committed to operational excellence and training new staff to uphold quality service.
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
1
1
year of professional experience
Work History
Crew Member
Wendy's
05.2025 - Current
- Delivered exceptional customer service while taking and processing orders efficiently.
- Managed inventory levels by restocking supplies and minimizing waste effectively.
- Adapted quickly to changing menu items and customer preferences for improved satisfaction.
- Supported training of new crew members on operational procedures and customer interaction techniques.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
Crew Member
Cappy's Pizza & Subs
01.2025 - 05.2025
- Maintained cleanliness of food preparation and dining areas in compliance with health standards.
- Assisted in food preparation, ensuring timely assembly of pizzas and subs during peak hours.
- Collaborated with team members to streamline order fulfillment and enhance service speed.
- Operated kitchen equipment safely, adhering to operational guidelines for food safety.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
No Degree - Computer Science
Wright State University
Dayton, OH05-2029
High School Diploma -
West Jefferson High School
West Jefferson, NC05-2024
Skills
- Customer service
- Order processing
- Inventory management
- Food preparation
- Cash handling
- Cleanliness standards
- Team collaboration
- Dining area maintenance
- Guest interaction
- Sanitation compliance
- Supply restocking
- Teamwork and collaboration
- Cleaning
- Taking orders
Timeline
Crew Member
Wendy's
05.2025 - Current
Crew Member
Cappy's Pizza & Subs
01.2025 - 05.2025
No Degree - Computer Science
Wright State University
High School Diploma -
West Jefferson High School