Summary
Overview
Work History
Education
Skills
Timeline
Barista

Presley Boland

San Juan Capistrano,CA

Summary

I’m a great team player and know how to handle under pressure situations, I excelled at my previous jobs by fostering a positive environment and enhancing customer satisfaction through efficient service and resolving complaints swiftly. Trained new hires with a focus on kindness and product quality, significantly contributing to a dynamic team and maintaining high service standards.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
07.2021 - 11.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Hostess

Salt Creek Grille
11.2021 - 07.2022
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Barista

Coffee Dose
02.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Education

San Juan Hills
San Juan Capistrano, CA
05.2021

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Adaptive and creative
  • Menu Memorization
  • New Hire Training
  • Food Running
  • Table Bussing

Timeline

Barista

Coffee Dose
02.2023 - Current

Hostess

Salt Creek Grille
11.2021 - 07.2022

Barista

Starbucks
07.2021 - 11.2021

San Juan Hills

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Presley Boland