Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Presley Lamb

Normal,Illinois

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Claims Intern

State Farm
05.2023 - Current
  • Enhanced claims processing efficiency by organizing and prioritizing tasks effectively.
  • Assisted in reducing claim resolution time by conducting thorough research and gathering relevant information.
  • Participated in regular meetings to review progress, identify areas for improvement, and discuss strategies for enhancing performance.
  • Maintained detailed documentation of all claim interactions, ensuring accuracy and compliance with company policies and regulations.
  • Verified client information by analyzing existing evidence on file.
  • Generated, posted and attached information to claim files.

Tanning Associate

Sunroom Tanning Salon
03.2023 - 05.2023
  • Assisted customers with proper use of tanning beds, ensuring optimal results and minimizing the risk of skin damage.
  • Educated clients on safe tanning practices, reducing the likelihood of burns or other adverse effects.
  • Promoted monthly specials and new products through engaging marketing materials displayed throughout the salon.
  • Handled cash transactions accurately, reconciling daily sales reports for management review.
  • Supported overall salon operations as needed, including opening/closing procedures and staff training initiatives.
  • Organized client records efficiently, enabling quick access to relevant information when needed.

Waitress

Oak Terrace Resort & Spa
04.2022 - 08.2022
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.

Education

Bachelor of Science - Organizational Leadership

Illinois State University
Normal, IL
05.2025

High School Diploma -

Lincoln Land Community College
Springfield, IL
05.2022

Skills

  • Team Collaboration
  • Time management abilities
  • Customer Service
  • Professionalism
  • Self Motivation
  • Excellent Communication
  • Organizational Skills
  • Organizing and Prioritizing

Timeline

Claims Intern

State Farm
05.2023 - Current

Tanning Associate

Sunroom Tanning Salon
03.2023 - 05.2023

Waitress

Oak Terrace Resort & Spa
04.2022 - 08.2022

Bachelor of Science - Organizational Leadership

Illinois State University

High School Diploma -

Lincoln Land Community College

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Presley Lamb