Press Alford
Dallas,TX
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Aviation Maintenance Supervisor/Operations Support Manager
U.S. Army Reserve Command
04.2024 - Current
- Enhanced aircraft safety by implementing rigorous maintenance schedules and procedures.
- Collaborated with cross-functional teams to support aircraft readiness and availability for missions.
- Developed strong relationships with vendors, enabling expedited procurement of critical parts and supplies when needed.
- Spearheaded integration of advanced diagnostic tools into existing workflows, boosting accuracy in identifying potential issues early on.
- Streamlined inventory management by conducting regular audits and updating tracking systems.
- Coordinated closely with flight operations personnel to minimize disruption during unscheduled maintenance events.
- Optimized staff scheduling to ensure adequate coverage during peak workload periods without compromising quality or safety standards.
- Managed maintenance budgets responsibly, prioritizing essential tasks while minimizing unnecessary expenses.
- Promoted open communication among team members, facilitating collaborative problem-solving during complex repair projects.
- Managed efficient teams of up to 75 employees.
Assistant Project Manager
Structure Tone Southwest
10.2023 - Current
- Led the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
- Planned, monitored and analyzed project costs to meet financial goals.
- Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
- Supported timely project delivery by proactively identifying risks and developing mitigation plans.
- Enabled accurate project tracking by maintaining up-to-date schedules, status reports, and budgets in project management software.
- Documented project progress to fulfill project requirements and establish traceability.
- Led team meetings to assess project progress and plan appropriately to meet delivery targets.
- Played a key role in resolving conflicts between team members or stakeholders that could potentially delay projects or increase costs.
Quality Assurance Manager
Aviation Center for Logistics Command
12.2022 - 10.2023
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Managed all quality aspects of the maintenance contract for 3,600 M1 employees, which led to over 500 flight students being successfully trained.
- Trained four team members on quality assurance principles, fostering a culture of accountability and high performance.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Enhanced product quality by implementing comprehensive QA processes and procedures, decreased maintenances incidents by 10%.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
Platoon Sergeant
U.S. Army Active Duty
07.2021 - 10.2022
- Trained, supervised and organized over 170 soldiers and personnel.
- Collaborated with fellow NCOs to develop innovative tactics and strategies, resulting in a 15% improvement in the Battalions Operation Readiness Rate.
- Promoted safety awareness within the platoon, significantly reducing accidents during training exercises.
- Ensured mission success by effectively overseeing daily operations and maintenance of 43 helicopters across the battalion.
- Established a strong team dynamic within the platoon through effective communication and leadership strategies.
- Maintained health, welfare and combat readiness of all personnel within platoon.
- Enforced technical and tactical training standards to accomplish unit mission objectives.
- Evaluated soldier performance regularly, providing constructive feedback that led to overall improvement in individual skills and abilities.
Aviation Maintenance Supervisor
U.S. Army Active Duty
05.2019 - 06.2021
- Enhanced aircraft safety by implementing rigorous maintenance schedules and procedures.
- Managed and implemented an Aviation Maintenance plan which led to an 85% Operational Readiness rate in the company.
- Led a HH-60 modification of the aircrafts FLIR system, completed the entire fleet three months ahead of schedule
- Reduced downtime by 10% for aircraft repairs through efficient troubleshooting and diagnosis of issues.
- Maximized operational efficiency with thorough inspections, preventative maintenance, and timely repairs.
- Executed four life saving MEDEVAC missions, resulting in the awarding of the Sikorsky Rescue Award.
Section Sergeant
U.S. Army Active Duty
10.2018 - 05.2019
- Coordinated logistics support for mission-critical tasks, including transportation, supply chain management, and resource allocation.
- Provided expert guidance to nine junior leaders on tactics, techniques and procedures that led to improved decision-making under pressure.
- Conducted comprehensive risk assessments to identify potential hazards and implement appropriate safety measures during training exercises.
- Developed future leaders by mentoring and coaching soldiers on career progression requirements, educational opportunities, and professional development resources.
- Supervised and mentored 14 Soldiers, leading to five of them getting promoted to higher positions.
Squad Leader
U.S. Army Active Duty
04.2017 - 10.2018
- Maintained discipline within the ranks by enforcing standards of conduct expected from a professional military organization consistently and fairly.
- Conducted thorough after-action reviews following each operation to identify areas for improvement and implement necessary changes.
- Operated heavy equipment, fire equipment and mobile Incident Command Center vehicle.
- Developed tailored training programs to address individual skill gaps, resulting in improved performance across the entire squad.
Aviation Ground Support Equipment Manager
U.S. Army Active Duty
02.2016 - 04.2017
- Reduced downtime in operations by performing proactive maintenance on equipment.
- Maintained clean and organized facilities.
- Performed equipment maintenance and repairs.
- Trained team members effectively to maintain consistent productivity.
- Ensured timely acquisition of new equipment, streamlining the procurement process.
- Achieved a 100% commendable score during an Aviation Resource Management Survey
Helicopter Crew Chief
U.S. Army Active Duty
04.2015 - 02.2016
- Ensured smooth transitions between shifts with concise handover reports detailing completed tasks, outstanding issues requiring attention, and safety concerns.
- Reduced downtime with effective troubleshooting and timely repairs of aircraft mechanical issues.
- Performed essential aircraft modifications as required by mission specifications or fleet upgrades, ensuring optimal performance capabilities were maintained at all times.
- Optimized inventory management by conducting regular audits, identifying discrepancies, and updating records accordingly.
Education
MBA - Strategic Management
Southern Methodist University
Dallas, TX05-2026
Bachelor of Arts - Diplomacy And Military Studies
Hawaii Pacific University
Honolulu, HI08-2024
Skills
- Strong communication skills
- Aircraft maintenance expertise
- Team leadership
- Continuous improvement initiatives
- Quality assurance management
- Inventory control management
- Conflict resolution strategies
- Problem-solving capacity
- Maintenance planning proficiency
- Personnel training development
- Multitasking Abilities
- Dependable and consistent
Accomplishments
- Army Commendation Medal, 01/01/24, 01/01/22, 01/01/18
- Army Achievement Medal, 01/01/23, 01/01/22, 01/01/21, 01/01/19, 01/01/18, 01/01/16, 01/01/16, 01/01/15
- Army Good Conduct Medal, 01/01/17, 01/01/20, 01/01/23
- Expert Marksmanship Badge, 01/01/14
- Sikorsky Rescue Award, 01/01/20
- Basic Leadership Course – Commandants List, 01/01/18
- Advanced Leadership Course – Superior Academic Achievement, 01/01/21
- Southern Methodist University – Student Senate, 01/01/25
- Southern Methodist University – Professional MBA Ambassador, 01/01/24, 01/01/25
Certification
- Project Management Professional (PMP) - Project Management Institute.
Timeline
Aviation Maintenance Supervisor/Operations Support Manager
U.S. Army Reserve Command
04.2024 - Current
Assistant Project Manager
Structure Tone Southwest
10.2023 - Current
Quality Assurance Manager
Aviation Center for Logistics Command
12.2022 - 10.2023
Platoon Sergeant
U.S. Army Active Duty
07.2021 - 10.2022
Aviation Maintenance Supervisor
U.S. Army Active Duty
05.2019 - 06.2021
Section Sergeant
U.S. Army Active Duty
10.2018 - 05.2019
Squad Leader
U.S. Army Active Duty
04.2017 - 10.2018
Aviation Ground Support Equipment Manager
U.S. Army Active Duty
02.2016 - 04.2017
Helicopter Crew Chief
U.S. Army Active Duty
04.2015 - 02.2016
- Project Management Professional (PMP) - Project Management Institute.
MBA - Strategic Management
Southern Methodist University
Bachelor of Arts - Diplomacy And Military Studies
Hawaii Pacific University
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