Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Prestige Peace

Prestige Peace

Savannah,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Spa Concierge

The Landings Club
07.2023 - Current
  • Worked front desk and provided exceptional customer service to members
  • Booked esthetician and massage appointments for members with care
  • Enforced gym safety among members
  • Entered member files like spa appointments and personal training to ensure we help to keep track of member progress
  • Restocked the gym store and ordered merchandise based off of member needs
  • Collaborated with co-workers to provide a great work environment and efficient assisting for members to ensure member comfortability.

Front Desk Coordinator

Balfour Beauty Investments
02.2023 - 07.2023
  • Provide exceptional customer service by effectively addressing guests inquiries, concerns, and requests in a timely and professional manner
  • Maintain the appearance of the front desk area, keeping it clean, organized, and well-presented at all times
  • Collaborate with staff to ensure smooth daily operations, including coordinating therapist schedules and maintaining stock levels of necessary supplies
  • I answered customer calls in a timely manner to ensure customer confidence and comfortability.

Virtual Customer Service

Amazon
09.2022 - 02.2023
  • Efficiently managing patient registration and departure procedures with precision and care
  • Managing appointments to accommodate diverse patient and client needs
  • Maintaining a clean and well-stocked environment for patients' comfort and safety
  • Ensuring efficient office operations through schedule and workflow management.

After Care Counselor

Lily's Bilingual Preschool
03.2022 - 08.2022
  • Lead and work with a group of 15 to 25 elementary school aged children
  • Ensure the safety of the children as they take them through a schedule of activities that includes: computers, homework, cooking, arts & crafts, outdoor sports, reading, board games, and more
  • Practiced active listening and reading skills to children
  • Actively seek to ensure the safety and comfort of customers if an aircraft experiences delays or hits turbulence
  • Administer and coordinate emergency procedures or provide emergency care (e.g., performing CPR and basic first aid) when needed
  • Encouraged open communication between staff members so they could provide consistent support to all students.
  • Work both independently and as part of a team to accomplish work tasks
  • Manage unexpected changes in a time-sensitive and stressful environment
  • Practice safety conscious behaviors in all operational processes and procedures.

Education

Four Year Business Program -

Richmond Hill High School
Richmond Hill, GA

Skills

  • Communication
  • Customer Service
  • Leadership
  • Time Management
  • Teamwork
  • Hospitality
  • Organization
  • Strong Work Ethic
  • Reliability and punctuality
  • Safety Procedures
  • Emergency Procedures
  • Problem Solving
  • Development
  • First Aid

Certification

CPR Certified

First Aid Certified

Timeline

Spa Concierge

The Landings Club
07.2023 - Current

Front Desk Coordinator

Balfour Beauty Investments
02.2023 - 07.2023

Virtual Customer Service

Amazon
09.2022 - 02.2023

After Care Counselor

Lily's Bilingual Preschool
03.2022 - 08.2022

Four Year Business Program -

Richmond Hill High School
Prestige Peace